# Homey (Pro) (Early 2016-1019) - wont start
**URL:** https://community.homey.app/t/homey-pro-early-2016-1019-wont-start/101893
**Category:** Questions & Help
**Tags:** homey-pro
**Created:** [January 21, 2024, 7:23pm UTC](https://community.homey.app/t/homey-pro-early-2016-1019-wont-start/101893 "2024-01-21T19:23:49Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Casper\_Pedersen](https://community.homey.app/u/Casper_Pedersen)
#### Post date: [January 21, 2024, 7:23pm UTC](https://community.homey.app/t/homey-pro-early-2016-1019-wont-start/101893/1 "2024-01-21T19:23:49Z")
I unplugged the power supply to remove the pro to another place.
But after that it wont start up, no light at all…
I have tried another power supply (5v / 2A) no succes
Any ideas ?
I Can hear the speaker gives i Little bump when i remove the power supply.
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### Author:  [@Dijker](https://community.homey.app/u/Dijker)
#### Post date: [January 21, 2024, 7:51pm UTC](https://community.homey.app/t/homey-pro-early-2016-1019-wont-start/101893/3 "2024-01-21T19:51:16Z")
We call that Homey (Pro) (Early 2016-1019) …
> [@Casper\_Pedersen](#):
>
> But after that it wont start up, no light at all…
>
> I have tried another power supply (5v / 2A) no succes
Also Try another cable if you can find a USB-A to USB Mini, just ia case…
Try turning Homey upside Down, First ~30 seconds after starting it up.
and eventually Plugging in Upside Down …
Note het signals like: Led-RING, Voice and HomeySetup-xxxxxx Wifi Network for Recovery!
If Recovery starts try a Full Firmware download.
Contact Athom Support hre [Support | Homey](https://homey.app/support/) if you think it is within Warranty
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### Author:  [@Casper\_Pedersen](https://community.homey.app/u/Casper_Pedersen)
#### Post date: [January 21, 2024, 8:07pm UTC](https://community.homey.app/t/homey-pro-early-2016-1019-wont-start/101893/4 "2024-01-21T20:07:33Z")
I have tried a new cabel.
There are no light in the LED
I have tried everything. Upside Down,
rotate it,
no power supply for 3 Hours
power supply on in 3 hours.
How Can i recover firmware when i cant Connect to it With app or [setup.athom.com](http://setup.athom.com)
BR
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### Author:  [@Dijker](https://community.homey.app/u/Dijker)
#### Post date: [January 21, 2024, 8:11pm UTC](https://community.homey.app/t/homey-pro-early-2016-1019-wont-start/101893/5 "2024-01-21T20:11:25Z")
> [@Casper\_Pedersen](#):
>
> How Can i recover firmware when i cant Connect to it With app or
Only is Homey presents a HomeySetup-xxxxx Network (and Homey’s Voice most of the time tells jou to connect …)
Else it looks like it is over.