# Homey pro does not find the device **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro, homey-bridge\ **Created:** [December 24, 2023, 12:11pm UTC](https://community.homey.app/t/homey-pro-does-not-find-the-device/98833 "2023-12-24T12:11:42Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 30, 2023, 11:08pm UTC](https://community.homey.app/t/homey-pro-does-not-find-the-device/98833/4 "2023-12-30T23:08:34Z")
When a full software download didn’t make a difference, I think now only Athom maybe can fix it. Please report to [https://homey.app/support](https://homey.app/support) One thing left you can try, is resetting Homey zigbee. But I think the chance of fixing it is low. _Be aware, a zigbee reset causes ALL of your zigbee devices being removed from Homey, and they have to be paired like new devices afterwards_. This will also break the flows involved. But, there’s a very neat script which can repair these flows: [https://community.homey.app/t/how-to-pro-cloud-tool-to-fix-advanced-flows-after-removing-and-re-adding-devices/65018](https://community.homey.app/t/how-to-pro-cloud-tool-to-fix-advanced-flows-after-removing-and-re-adding-devices/65018) . > [@Martin\_Skala](#): > > I spent Christmas without lights, New Year’s Eve party also without lights. The weakness of your firmware Imho your problem is very much _also_ the ~~weakness~~ choices made with your setup, by creating a single point of failure, and, having way too much trust in computing devices and wireless radio protocols. Homey (and probably many other domotica controllers) are in no way 24/7/365 devices to build on. F.i. I can toss Homey out the door right now, the only thing what happens is my devices aren’t controlled by a machine anylonger. I can still control any device manually. It saved my ass a few times already 🤪😉 --- _[View the full topic](https://community.homey.app/t/homey-pro-does-not-find-the-device/98833)._