# Homey Pro crashing to red LED ring when making a backup

**URL:** <https://community.homey.app/t/homey-pro-crashing-to-red-led-ring-when-making-a-backup/100106>\
**Category:** Questions & Help\
**Tags:** homey-pro, crash, red-led, red-ring\
**Created:** [January 5, 2024, 3:43pm UTC](https://community.homey.app/t/homey-pro-crashing-to-red-led-ring-when-making-a-backup/100106 "2024-01-05T15:43:17Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [January 5, 2024, 3:48pm UTC](https://community.homey.app/t/homey-pro-crashing-to-red-led-ring-when-making-a-backup/100106/2 "2024-01-05T15:48:42Z")

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[[Tip] Problems with Homey?](https://community.homey.app/t/tip-problems-with-homey/35744)

What is your Homey model and firmware version?

Is it Lan or Wifi connected (if 2023)

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_[View the full topic](https://community.homey.app/t/homey-pro-crashing-to-red-led-ring-when-making-a-backup/100106)._