# Homey Pro 2023 Zigbee time out after adding new device

**URL:** <https://community.homey.app/t/homey-pro-2023-zigbee-time-out-after-adding-new-device/97566>\
**Category:** Devices\
**Tags:** homey-pro\
**Created:** [December 11, 2023, 8:11pm UTC](https://community.homey.app/t/homey-pro-2023-zigbee-time-out-after-adding-new-device/97566 "2023-12-11T20:11:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Robert\_Homey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_homey/32/79549_2.png) [@Robert\_Homey](https://community.homey.app/u/Robert_Homey)\
**Post date:** [December 11, 2023, 8:11pm UTC](https://community.homey.app/t/homey-pro-2023-zigbee-time-out-after-adding-new-device/97566/1 "2023-12-11T20:11:52Z")

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System have been working fine for long time. But was going to continue adding more of my fixed wall dimmers i got a error and one of the devices did not want to be added. After this it was not shown in device list, but i can see the CPU on the Homey Pro have gone up 10% since then. Z-wave is working fine. Non of the apps are showing to use more CPU. The similar dimmers is shown as router and i have 20 other devices that are routers. But only 2 end users. If im trying to operate any dimmer (turn on the light) i get a time out error message.

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [December 12, 2023, 4:20am UTC](https://community.homey.app/t/homey-pro-2023-zigbee-time-out-after-adding-new-device/97566/2 "2023-12-12T04:20:27Z")

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Please generate System diag ID and contact Athom. After that try PTP / restart just to see, if that helps.  
Check out also dev. interface with Zigbee for reason of timeout,eg. if the ZigBee chip is stuck