# Homey Pro (2023) stucked in boot loop

**URL:** <https://community.homey.app/t/homey-pro-2023-stucked-in-boot-loop/96780>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [December 4, 2023, 1:46pm UTC](https://community.homey.app/t/homey-pro-2023-stucked-in-boot-loop/96780 "2023-12-04T13:46:43Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [December 4, 2023, 2:14pm UTC](https://community.homey.app/t/homey-pro-2023-stucked-in-boot-loop/96780/4 "2023-12-04T14:14:36Z")

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> [@rrobert](#):
>
> Is there any way to capture logs or any. information why the boot is not success?

Not without [jailbreaking your Homey](https://community.homey.app/t/howto-modding-guide-to-jailbreak-a-homey-pro-2023/81678), and then it still remains to be seen if you can get any useful information from it.

You can try [using the USB tool](https://support.homey.app/hc/en-us/articles/7263435817116-Connecting-Homey-Pro-Early-2023-to-a-PC-Mac-with-USB) to reinstall the firmware to see if that solves any issues.

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