# Homey Pro 2023 - Regularly red light and unavailable **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro\ **Created:** [June 23, 2023, 10:41am UTC](https://community.homey.app/t/homey-pro-2023-regularly-red-light-and-unavailable/82969 "2023-06-23T10:41:50Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [June 23, 2023, 10:48am UTC](https://community.homey.app/t/homey-pro-2023-regularly-red-light-and-unavailable/82969/2 "2023-06-23T10:48:57Z")
> [@Tim\_R](#): > > Is it normal homey keeps crashing or disconnecting Is it not but believe me that Athom works hard on addressing all the issues. I hope you have submitted diag. report to Athom, right ? In any way, you can go trough similar topic and little bit longer explanation-insights-tricks I have provided. > [@Homey unstable / unavailable](https://community.homey.app/t/homey-unstable-unavailable/82876/2): > > Did you contact support desk or you have used [Loading... - Form by Asana](https://form.asana.com/?k=RXdwV4wM7L_gRMMbbSDG3Q&d=739269396989735) form ? In first case, they are saying, they will reply within 1-2 weeks and yet they might redirect you to 2nd option and in 2nd case it goes to developer and they will not come back unfortunately. rofl You can also try to raise their attention on SLACK, but no assurance anyway. It depends, what is size of your smart-home (there is script which you can use for this), how often this happens (every day or 1 time per wee… --- _[View the full topic](https://community.homey.app/t/homey-pro-2023-regularly-red-light-and-unavailable/82969)._