# Homey Pro 2023 loses connection to cloud (server) and is offline

**URL:** <https://community.homey.app/t/homey-pro-2023-loses-connection-to-cloud-server-and-is-offline/98332>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [December 19, 2023, 9:32am UTC](https://community.homey.app/t/homey-pro-2023-loses-connection-to-cloud-server-and-is-offline/98332 "2023-12-19T09:32:16Z")\
**Posts on this page:** 1\
**Showing post:** 31

<div class="post-metadata">

**Author:** ![Michel\_Bos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michel_bos/32/5481_2.png) [@Michel\_Bos](https://community.homey.app/u/Michel_Bos)\
**Post date:** [January 22, 2024, 9:02am UTC](https://community.homey.app/t/homey-pro-2023-loses-connection-to-cloud-server-and-is-offline/98332/31 "2024-01-22T09:02:11Z")

</div>

I have gathered all related topics (including this current topic off course 😉 )into this new topic:

> [@Homey gets 'offline': related topics](https://community.homey.app/t/homey-gets-offline-related-topics/101941):
>
> Hi there, there are a few topics which are all related to the fact that Homey gets into an “Offline modus”. This state was first noticed somewhere beginning of December 23. Please have a look at these for further details and suggestions from users. I think it’s an Athom issue introduced in an update around that time. If there are any other or new related topics, please add a link to this topic as well. By the way, here is a link to Athom’s Changelog : [Homey Pro (Early 2023) Changelog |…](https://homey.app/en-us/wiki/homey-pro-early-2023-firmware-changelog/)

---

_[View the full topic](https://community.homey.app/t/homey-pro-2023-loses-connection-to-cloud-server-and-is-offline/98332)._