# Homey Pro 2023 loses connection to cloud (server) and is offline

**URL:** <https://community.homey.app/t/homey-pro-2023-loses-connection-to-cloud-server-and-is-offline/98332>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [December 19, 2023, 9:32am UTC](https://community.homey.app/t/homey-pro-2023-loses-connection-to-cloud-server-and-is-offline/98332 "2023-12-19T09:32:16Z")\
**Posts on this page:** 1\
**Showing post:** 30

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**Author:** ![Michael\_E](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_e/32/49062_2.png) [@Michael\_E](https://community.homey.app/u/Michael_E)\
**Post date:** [January 15, 2024, 5:11am UTC](https://community.homey.app/t/homey-pro-2023-loses-connection-to-cloud-server-and-is-offline/98332/30 "2024-01-15T05:11:03Z")

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My latest experiments had some positive effect:

What I basically did was a homey script to regularily query some internet address/web page and have it executed every n minutes. The result of this I was sending to a local Synology DNS set up as syslog server (using the respective community app). I suppose the local syslog does not do the trick because I had a flow to just log to it without any change. But as soon as I had a regular cron job to query an internet address the Homey cloud connectivity survived for multiple days. Yesterday evening I deactivated all those “probing” flows and the web-based connect was down again. So rebooted using mobile and reactivated the flows… Will let you know if scheduled “Internet pings” somehow prevent the cloud connection to stay up. Actually I had two scripts. One with a hostname, the other one with a remote IP. Somehow I suppose DNS is failing, if not used by Homey, but just a hypothesis… Otherwise I could not explain why the network connectivity is generally fine and one can trigger flows to other local stuff like a lan connected Hue bridge or to a local server and just the cloud connectivity is down.

Example homeyscript.js. To be combined with some cron task, if anyone wants to try… Every 10mins was enough.

Cheers, Michael

```auto
const url = 'https://api.chucknorris.io/jokes/random'; // or something else
const resStatus = await fetch(url);
if (!resStatus.ok) {
  throw new Error(resStatus.statusText);
}

const json = await resStatus.json();
const quote = json.value;
const result = url + ": " + quote;
log (result);
return result;

```

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