# Homey Pro 2023 loses connection to cloud (server) and is offline **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro\ **Created:** [December 19, 2023, 9:32am UTC](https://community.homey.app/t/homey-pro-2023-loses-connection-to-cloud-server-and-is-offline/98332 "2023-12-19T09:32:16Z")\ **Posts on this page:** 1\ **Showing post:** 18
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 28, 2023, 7:56am UTC](https://community.homey.app/t/homey-pro-2023-loses-connection-to-cloud-server-and-is-offline/98332/18 "2023-12-28T07:56:20Z")
> [@Jack\_Russell](#): > > every one of those powercycles had at least 10 seconds of no-power 10 seconds?? Make that 5 minutes to make sure all capacitors and stuff really lost their charge. > [@Jack\_Russell](#): > > Annoyingly > Really disappointing > WAF is near zero > even my tolerance for error is challenged Really? This is not twitter or such. We all understand you didn’t ask for those issues, but, please, can you refrain from that childish feeling sorry for yourself and complaining. This is just a technical user forum. Instead please send your emotional stress to Athom [https://homey.app/support](https://homey.app/support) instead. Thank you. --- _[View the full topic](https://community.homey.app/t/homey-pro-2023-loses-connection-to-cloud-server-and-is-offline/98332)._