# Homey Pro 2023 - FW 10.3.0 =\> 10.3.1 **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro-firmware, firmware, homey-pro\ **Created:** [March 5, 2024, 7:30am UTC](https://community.homey.app/t/homey-pro-2023-fw-10-3-0-10-3-1/105549 "2024-03-05T07:30:57Z")\ **Posts on this page:** 1\ **Showing post:** 5
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [March 5, 2024, 10:21pm UTC](https://community.homey.app/t/homey-pro-2023-fw-10-3-0-10-3-1/105549/5 "2024-03-05T22:21:31Z")
I would like to advice to report the issue to [Support | Homey](https://homey.app/support). Did you try a factory reset and re-reading a cloud backup? (Using a local USB backup won’t help here, while it re-reads your system 1:1, including every issue). Do you use the 5.2V power supply, or the earlier 5.0V model? You’ll need the 5.2V model. Homey should run fine without modding for xtra cooling, but it gets pretty hot. As far as I know the max allowed CPU temp is 85°C and CPU will start throttling. With a search here for “cpu temperature”, I found this: > [@CPU temperature Homey 2023](https://community.homey.app/t/cpu-temperature-homey-2023/94726/4): > > Lower temperature is always better. Anyway, you can read more on CM4 temperature here - [https://datasheets.raspberrypi.com/cm4/cm4-datasheet.pdf](https://datasheets.raspberrypi.com/cm4/cm4-datasheet.pdf) > [@CPU alarms and high temp. Is it okay?](https://community.homey.app/t/cpu-alarms-and-high-temp-is-it-okay/84945/4): > > If it’s happening and you really have new USB adapter with 5.2 V, try to use another USB-C cable, eg. shorter one. Would be useful also to share the sysinternal Alarms screen, when it happens. Unfortunately it is, our HP23 have passive heat-sink only - CM4 CPU start throttling at 85C - while some chips also don’t like so high temperature, eg. 85C is the limit. If you have LED enabled, you may want to turn them off, it will decrease a temp by aprox. 4C if you believe 70C is too much. But more… --- _[View the full topic](https://community.homey.app/t/homey-pro-2023-fw-10-3-0-10-3-1/105549)._