# Homey Pro 2023 firmware 10.3.0 - zigbee is broken

**URL:** <https://community.homey.app/t/homey-pro-2023-firmware-10-3-0-zigbee-is-broken/104089>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [February 15, 2024, 10:10pm UTC](https://community.homey.app/t/homey-pro-2023-firmware-10-3-0-zigbee-is-broken/104089 "2024-02-15T22:10:27Z")\
**Posts on this page:** 1\
**Showing post:** 40

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [February 22, 2024, 8:40pm UTC](https://community.homey.app/t/homey-pro-2023-firmware-10-3-0-zigbee-is-broken/104089/40 "2024-02-22T20:40:26Z")

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> [@HomeAut](#):
>
> Response time is 3 weeks.

Lots of folks report they got helped sooner, even on the same day, but ofc things depend on the severity of the issue(s), and on the actual workload.

And:

> [@Homey Bridge blinking blue](https://community.homey.app/t/homey-bridge-blinking-blue/104119/3):
>
> Sorry, that’s just not what they communicate, but several others seem to read it that way as well.
> 
> They say _ **expect** _ the response time to be 2 to 3 weeks. And also they say they do anything to help you sooner.

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