# Homey Pro 2023 ethernet adaptor, how does this work? **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro\ **Created:** [June 21, 2023, 5:43pm UTC](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805 "2023-06-21T17:43:01Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\ **Post date:** [June 21, 2023, 5:43pm UTC](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805/1 "2023-06-21T17:43:02Z")
Hi, I today received my HP23 and restored my backup. Everything is working but when i look in the settings my HP23 is connected via wifi… The USB ethernet adaptor is connected and has link (lights flashing) but in the homey settings it is not connected via ethernet but via WIFI… I unplugged the UTP cable and reconnected it but homey keeps reporting that it is using wifi… So how do i change HP23 from WIFI to the ethernet adaptor? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [June 21, 2023, 5:43pm UTC](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805/2 "2023-06-21T17:43:47Z")
> [@B3rt](#): > > So how do i change HP23 from WIFI to the ethernet adaptor? By closely looking at the diagram on the box the ethernet adapter came in and making 100% sure that you connected it properly. ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [June 21, 2023, 5:46pm UTC](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805/3 "2023-06-21T17:46:51Z")
This? > [@Homey Pro (Early 2023) ethernet not connected](https://community.homey.app/t/homey-pro-early-2023-ethernet-not-connected/81033/4): > > And did you connect them correctly > > ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/1/b1abac4d6ad2fb016e2086310a09f8858abda50a.gif) ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [June 21, 2023, 5:51pm UTC](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805/4 "2023-06-21T17:51:36Z")
I guess we’ll just have to wait for the first person that claims that this schematic is faulty because it doesn’t show you need to plug the other side of the network cable into anything 😉 ---
**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\ **Post date:** [June 21, 2023, 5:54pm UTC](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805/5 "2023-06-21T17:54:17Z")
it is connected exactly that way… As i mentioned i have link but Homey is not using it, it is connected by wifi… On the switch and on the usb-c adaptor the link indicator is on and flashing, but in the homey settings no ethernet conection, only wifi. In my router it also shows as connected wireless ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [June 21, 2023, 5:56pm UTC](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805/6 "2023-06-21T17:56:50Z")
If it’s plugged in correctly, and the adapter is working properly, Homey should use it automatically. What’s shown on [Homey Developer Tools](https://tools.developer.homey.app/tools/system)? Specifically the `wifi*` and `ethernet*` values. ---
**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\ **Post date:** [June 21, 2023, 5:59pm UTC](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805/7 "2023-06-21T17:59:15Z")
is shows: wifiConnected true ethernetConnected false | ethernetAddress | null | | --- | --- | | ethernetDefaultGateway | null | | ethernetSubnetMask | null | | ethernetDns | null | | ethernetMac | null | ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [June 21, 2023, 6:03pm UTC](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805/8 "2023-06-21T18:03:08Z")
Have you tested the Ethernet cable with some other device ? (Laptop fi?) What tells the device on the other side of your Ethernet Cable ? (The Switch, Does it have Link? what is the configured speed or mode?) What tells the DHCP Service? (are there IP addresses available?) Have you tested another known good ethernet UTP Cable? ---
**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\ **Post date:** [June 21, 2023, 6:03pm UTC](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805/9 "2023-06-21T18:03:22Z")
I also noticed that the usb-c ethernet adaptor is rather warm (not hot), not sure if that is normal ---
**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\ **Post date:** [June 21, 2023, 6:05pm UTC](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805/10 "2023-06-21T18:05:02Z")
yes, switch works, cable is fine (working fine when i plug it into my HA). Not tested the usb-c ethernet adaptor on a other decive, i suspect it is broken I do not have an other USB-C ethernet adaptor to test, this is not a standard device which everyone has 1 or more in house… Enough IP’s available, network etc is working fine/normal… ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [June 21, 2023, 6:05pm UTC](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805/11 "2023-06-21T18:05:34Z")
> [@B3rt](#): > > is rather warm (not hot), What are the videoCore\* values seen from [Homey Developer Tools](https://tools.developer.homey.app/tools/system) ---
**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\ **Post date:** [June 21, 2023, 6:08pm UTC](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805/12 "2023-06-21T18:08:05Z")
![Schermafbeelding 2023-06-21 200740](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/1/c190a196922cb060c23b2dc39f687152ed97ba89.png) Made a screenshot note: the usb-c connector is rather warm, not homey it self… ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [June 21, 2023, 6:11pm UTC](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805/13 "2023-06-21T18:11:50Z")
> [@B3rt](#): > > Not tested the usb-c ethernet adaptor on a other decive, i suspect it is broken If you want to test it, it should be this way round… ![20230621_201018](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/f/1f13d7a2b6700d79ec78072d90e01a8d8d49e8c9.jpeg) ---
**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\ **Post date:** [June 21, 2023, 6:12pm UTC](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805/14 "2023-06-21T18:12:07Z")
I think it is broken, i tried the USB-C ethernet adaptor on my laptop, here it is also not working… ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [June 21, 2023, 6:14pm UTC](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805/15 "2023-06-21T18:14:03Z")
> [@B3rt](#): > > i tried the USB-C ethernet adaptor on my laptop, using the short fixed cable? or as above ^^ > [@Dijker](#): > > If you want to test it, it should be this way round… ---
**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\ **Post date:** [June 21, 2023, 6:16pm UTC](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805/16 "2023-06-21T18:16:28Z")
exactly as your picture… ---
**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\ **Post date:** [June 21, 2023, 6:19pm UTC](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805/17 "2023-06-21T18:19:49Z")
But thx for the tips, it seems the adaptor is simply not working. I shall contact athom for this, i can work for now using wifi, luckily the new model also support 5ghz 🙂 ---
**Author:** ![GERMAN.MIQUEL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/german.miquel/32/78628_2.png) [@GERMAN.MIQUEL](https://community.homey.app/u/GERMAN.MIQUEL)\ **Post date:** [July 12, 2023, 8:15am UTC](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805/18 "2023-07-12T08:15:01Z")
Good morning, I have exactly the same problem. Did you finally replaced the adaptor? All working now? Thanks ---
**Author:** ![pthorsen](https://avatars.discourse-cdn.com/v4/letter/p/ebca7d/32.png) [@pthorsen](https://community.homey.app/u/pthorsen)\ **Post date:** [July 12, 2023, 8:42pm UTC](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805/19 "2023-07-12T20:42:58Z")
Same problem here as well ---
**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\ **Post date:** [July 12, 2023, 9:24pm UTC](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805/20 "2023-07-12T21:24:40Z")
contacted athom suuport, send the complete usb-c ethernet adaptor set back and received a new one, that is working fine. [Next page](https://community.homey.app/t/homey-pro-2023-ethernet-adaptor-how-does-this-work/82805.md?page=2)