# Homey Pro 2023 can't detect Philips Hue Bridge **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro, hue\ **Created:** [October 11, 2023, 12:57pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516 "2023-10-11T12:57:10Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Zondyr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zondyr/32/88666_2.png) [@Zondyr](https://community.homey.app/u/Zondyr)\ **Post date:** [October 11, 2023, 12:57pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516/1 "2023-10-11T12:57:10Z")
Hi, I recently bought a Philips Hue Bridge and a “Philips Hue Go” light. I have connected the Hue Bridge to the same network as my Homey Pro via ethernet cable (Homey is also on ethernet). In my Philips Hue app on my phone, I have successfully added the new light and set up a so-called “scene”, in which my light turns red. My idea was to trigger a Philips Hue Scene via the flow card below, but for some reason my Homey Pro can’t detect any scenes when I search for them. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/e/5e0aa3a2d43bd4417330c4c37f6d691dc1fd9a83.png) It seems it is unaware of the Philips Hue Bridge’s existence. How can I connect my Homey Pro 2023 to my Philips Hue Bridge? Thanks in advance for any help. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [October 11, 2023, 1:00pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516/2 "2023-10-11T13:00:13Z")
> [@Zondyr](#): > > It seems it is unaware of the Philips Hue Bridge’s existence If that were the case, you wouldn’t have been able to pair it, and you wouldn’t even have the flow card you’re showing now. ---
**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\ **Post date:** [October 11, 2023, 1:20pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516/3 "2023-10-11T13:20:04Z")
You might need to add at least 1 light to Homey so the bridge connection is made. ---
**Author:** ![Zondyr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zondyr/32/88666_2.png) [@Zondyr](https://community.homey.app/u/Zondyr)\ **Post date:** [October 11, 2023, 1:24pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516/4 "2023-10-11T13:24:41Z")
Are you sure? I’m not sure I’ve actually “paired” them yet. All I have done is installed the Philips Hue app to my Homey Pro and also installed the standalone Philips Hue app to my phone (where I have configured my Philips Hue scenes). No connection between Homey and Philips Hue have been made yet as far as I understand. I was hoping the connection would be made automatically when they connected to the same network, but that doesn’t seem to be the case. Am I missing something? ---
**Author:** ![Zondyr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zondyr/32/88666_2.png) [@Zondyr](https://community.homey.app/u/Zondyr)\ **Post date:** [October 11, 2023, 1:38pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516/5 "2023-10-11T13:38:29Z")
Interesting. Unfortunately, the only Philips Hue product I own in addition to the bridge, is the “Philips Hue Go” light. This light doesn’t seem to be supported when adding a new Philips Hue device to Homey via the official Philips Hue app. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [October 11, 2023, 1:44pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516/6 "2023-10-11T13:44:40Z")
> [@Zondyr](#): > > Are you sure? I’m not sure I’ve actually “paired” them yet. All I have done is installed the Philips Hue app to my Homey Pro and also installed the standalone Philips Hue app to my phone (where I have configured my Philips Hue scenes). No connection between Homey and Philips Hue have been made yet as far as I understand. You’re right, the Scene card is an app card. I think @Caseda is correct in that you need to pair at least one (supported) device that’s handled by the hub before you can set scenes. ---
**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\ **Post date:** [October 11, 2023, 1:49pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516/7 "2023-10-11T13:49:59Z")
Just try to add it, perhaps the trying is already enough to establish the connection. ---
**Author:** ![Zondyr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zondyr/32/88666_2.png) [@Zondyr](https://community.homey.app/u/Zondyr)\ **Post date:** [October 11, 2023, 2:39pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516/8 "2023-10-11T14:39:16Z")
I tried but unfortunately it did not work 😕 I will see if I can get a hold of a supported device and try again then. Thanks for your help 🙂 ---
**Author:** ![Zondyr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zondyr/32/88666_2.png) [@Zondyr](https://community.homey.app/u/Zondyr)\ **Post date:** [October 15, 2023, 7:00pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516/9 "2023-10-15T19:00:18Z")
So I’ve got my hands on a Philips Hue Motion Sensor, a product which is supposed to be supported by Homey. Unfortunately, the previous behaviour remains for me. When I try to add the motion sensor through the Homey official Philips Hue app, I get an error message that no devices can be found. (Note that I have already added the Philips Hue Motion Sensor to my Philips Hue Bridge through the iOS Philips Hue app). Still suspect that Homey Pro 2023 and Philips Hue Bridge are unaware of each other. Can’t seem to get them to pair, even though they are both connected to the same network over ethernet. Any tips? ---
**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\ **Post date:** [October 15, 2023, 8:07pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516/10 "2023-10-15T20:07:21Z")
Try to add the motion sensor as Motion Sensor or Occupancy Sensor using the test version of “Hue without the bridge”. > **[Philips Hue, without the bridge](https://homey.app/nl-nl/app/com.philips.hue.zigbee/Philips-Hue,-without-the-bridge/)** > > Smart light — your way. ---
**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\ **Post date:** [October 15, 2023, 8:28pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516/11 "2023-10-15T20:28:24Z")
I have a Philips Hue Bridge with one Hue lamp defined in that bridge. 1- Then I started the Philips Hue App on the iPad where the Homey App is running. 2- Then in the Homey App I add a device, select the app “Philips Hue” , I get several device tiles. 3- Then I select a lamp, -4 click “Install” and 5- I got a tile to select a Hue bridge. -6 Then click the button on youre Hue Bridge to connect your Homey to your Hue Bridge. -7 …… Starting the Philips Hue App on my iPad made it working. ![IMG_2854](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/1/c167373f815c0135bf764f6be21babf850161fdc.jpeg) ---
**Author:** ![Zondyr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zondyr/32/88666_2.png) [@Zondyr](https://community.homey.app/u/Zondyr)\ **Post date:** [October 16, 2023, 2:07pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516/12 "2023-10-16T14:07:07Z")
Yeah, this is how I would expect it to work. For some reason it’s just not working for me. The screen “Select your bridge…” never occurs. Just straight to “no devices could be found”. Very annoying. ---
**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\ **Post date:** [October 16, 2023, 2:24pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516/13 "2023-10-16T14:24:08Z")
Did you open the native Philips Hue App on the same device as the Homey App is running ? ---
**Author:** ![Zondyr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zondyr/32/88666_2.png) [@Zondyr](https://community.homey.app/u/Zondyr)\ **Post date:** [October 16, 2023, 2:48pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516/14 "2023-10-16T14:48:27Z")
Yes I did ---
**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\ **Post date:** [October 16, 2023, 3:01pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516/15 "2023-10-16T15:01:16Z")
Are the Hue bridge and Homey on the same (sub)network and VLAN? Do you have a device like a pihole, if yes then this will block Homey finding the hue bridge with default settings. ---
**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\ **Post date:** [October 16, 2023, 3:03pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516/16 "2023-10-16T15:03:17Z")
Then I have no more options. TIL which step could you follow the steps above, and what did you see? A spinning wheel? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [October 16, 2023, 7:07pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516/17 "2023-10-16T19:07:14Z")
When anyone (whenever) have entered an IP address @ Hue bridge, remove it, set it to DHCP again and restart the bridge. When that is a fix, reserve it’s IP address on your DHCP server instead. > **[how to reserve an IP address router at DuckDuckGo](https://duckduckgo.com/?q=how%2Bto%2Breserve%2Ban%2BIP%2Baddress%2Brouter&ia=web)** > > DuckDuckGo. Privacy, Simplified. ---
**Author:** ![Zondyr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zondyr/32/88666_2.png) [@Zondyr](https://community.homey.app/u/Zondyr)\ **Post date:** [October 17, 2023, 2:02pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516/18 "2023-10-17T14:02:41Z")
Hi again, Thanks for all your suggestions. After trying again and again without any success, I moved my Philips Hue Bridge into the same room as the Homey Pro 2023. After I did that, everything started working. I was under the impression that they would be able to find each other over the network, since they were both connected with ethernet cable. However, it seems they use some other protocol when pairing, and thus moving them closer to each other did the trick, at least for me. Thanks again for all your help guys. I will leave this here for the future if someone should end up in the same situation as me. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [October 17, 2023, 2:05pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516/19 "2023-10-17T14:05:34Z")
> [@Zondyr](#): > > However, it seems they use some other protocol when pairing No, they don’t. It sounds like you have a setup that is causing issues. ---
**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\ **Post date:** [October 17, 2023, 2:11pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516/20 "2023-10-17T14:11:54Z")
When they are in the same room, the probability that they are on the same network segment and “see each other” is higher. Maybe that was the issue. Would be nice to know. [Next page](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516.md?page=2)