# Homey Pro 2023 - Browser access https://my.homey.app/ something went wrong

**URL:** <https://community.homey.app/t/homey-pro-2023-browser-access-https-my-homey-app-something-went-wrong/89092>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [September 9, 2023, 1:02pm UTC](https://community.homey.app/t/homey-pro-2023-browser-access-https-my-homey-app-something-went-wrong/89092 "2023-09-09T13:02:28Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Jan\_Severin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_severin/32/71011_2.png) [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\
**Post date:** [November 9, 2023, 11:23am UTC](https://community.homey.app/t/homey-pro-2023-browser-access-https-my-homey-app-something-went-wrong/89092/4 "2023-11-09T11:23:01Z")

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Hello  
For your information  
It took Peter a few minutes to correct the error. Nice to know they have fixed their software so hopefully it won’t happen again.  
Peter is super skilled and has helped me in the past 😀 👍 👍 👍

Peter (Athom)

Nov 9, 2023, 11:42 GMT+1  
Hi Jan,

Thank you for the feedback, there was an issue with your zones where 1 zone had itself as it’s zone parent, which causes an infinite loop when looking for zones.

Since the list view of the devices does not show zones this view was able to load properly, but both other views, that sort devices per zone, did crash becasue of this infinite loop. **This is something that can no longer happen since the latest update** , however, since you already had it I had to change the parent zone to not be itself to restore the system to proper order.

I hope this answers your question to your satisfaction, which is why I’m closing your ticket. If you need additional support, please feel free to re-open your ticket by answering this email.

I wish you a great day and a lot of fun with Homey!

Best Regards,

Peter

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