# Homey Pro 2019 led ring not working properly

**URL:** <https://community.homey.app/t/homey-pro-2019-led-ring-not-working-properly/92360>\
**Category:** Questions & Help\
**Tags:** homey-pro, homey-pro-201x\
**Created:** [October 20, 2023, 4:21pm UTC](https://community.homey.app/t/homey-pro-2019-led-ring-not-working-properly/92360 "2023-10-20T16:21:37Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [October 20, 2023, 4:47pm UTC](https://community.homey.app/t/homey-pro-2019-led-ring-not-working-properly/92360/2 "2023-10-20T16:47:44Z")

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> [@Pedro\_Viana](#):
>
> How can I recover control over it?

Looks like a Hardware issue,  
Please report this to Athom support,

> [@Welcome to the forum!](https://community.homey.app/t/welcome-to-the-forum/31/1):
>
> When you need direct support from Athom please visit [https://support.athom.com](https://support.athom.com/)for our new help center.
> 
> - It is very important to report all issues you find here: [https://support.athom.com/hc/requests/new](https://support.athom.com/hc/requests/new).

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