# Homey pro 2019-\>2023 valley of tears

**URL:** <https://community.homey.app/t/homey-pro-2019-2023-valley-of-tears/143841>\
**Category:** Questions & Help\
**Created:** [October 6, 2025, 4:43pm UTC](https://community.homey.app/t/homey-pro-2019-2023-valley-of-tears/143841 "2025-10-06T16:43:36Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [October 6, 2025, 6:41pm UTC](https://community.homey.app/t/homey-pro-2019-2023-valley-of-tears/143841/3 "2025-10-06T18:41:17Z")

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Have read the following ?

[https://support.homey.app/hc/en-us/articles/9302284997660-Migrating-data-from-Homey-Pro-2016-2019-to-Homey-Pro-Early-2023](https://support.homey.app/hc/en-us/articles/9302284997660-Migrating-data-from-Homey-Pro-2016-2019-to-Homey-Pro-Early-2023)

> # Zigbee devices not responding after restoring a backup
> 
> Every Zigbee device needs to be sent a repair command to start working on your new Homey Pro. To do so, go to the device settings on the Homey Mobile App and click “Try to repair” under Maintenance. In the [Homey Web App](https://my.homey.app/), you can right-click the device tile and click repair.

and on the Community many posts like:

> [@\[HowTo\] Homey Pro (Early 2023) - Migrating from Homey (Pro) (Early 2016-2019)](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516):
>
> I see a lot of questions on Slack and here due to mistakes or nor reading. Lets see if we can organize them by topic. I have written a [[HowTo] Homey Backup and Restore - Homey Migration](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732) before when Backup-Restore came available. Almost everything from the old topic is still true, Add to that: You need a recent successful backup of your other Homey; Not validated, but pretty sure: you can’t migrate back from a Backup if the new Model Homey to a older model Homey! Check all Homey apps on you…

and many other posts,

> [@Hans\_Heintz](#):
>
> Do I really have to reintroduce all devices.

Yes, that is due to the better Zigbee Chip, as described.

> [@Hans\_Heintz](#):
>
> Do I really have te remake avery flow.

NO, the Device repair will keep the old Restored Device. All flows wil work after repairing every device once.

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