# Homey Pro 2016, not responsive

**URL:** <https://community.homey.app/t/homey-pro-2016-not-responsive/88184>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [August 28, 2023, 7:59am UTC](https://community.homey.app/t/homey-pro-2016-not-responsive/88184 "2023-08-28T07:59:55Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Kristian\_Sognli](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kristian_sognli/32/47804_2.png) [@Kristian\_Sognli](https://community.homey.app/u/Kristian_Sognli)\
**Post date:** [August 28, 2023, 7:59am UTC](https://community.homey.app/t/homey-pro-2016-not-responsive/88184/1 "2023-08-28T07:59:55Z")

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Is there any way to reset the homey without loosing all the units and flows?

Suddenly my Homey Pro 2016 is not working anymore, and I have Ikea, Fibaro, Verisure +++ on it with the flows that follows the units.

Yes I have the new Homey Pro 2023 also, but they are in 2 different houses.

Would be great if someone can help me on how to reset without deleting the memory.

Thanks.

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<div class="post-metadata">

**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\
**Post date:** [August 28, 2023, 8:33am UTC](https://community.homey.app/t/homey-pro-2016-not-responsive/88184/2 "2023-08-28T08:33:27Z")

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If you only want to reset Homey, turn of the power and turn it on again.  
Or A PTP, turn the power of for 12 minutes, turn the power on.  
If Homey is doing nothing try another powerplug wit at least 2A and another cable.