# Homey Pro 2016 Keeps going offline!

**URL:** <https://community.homey.app/t/homey-pro-2016-keeps-going-offline/94172>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [November 9, 2023, 2:53pm UTC](https://community.homey.app/t/homey-pro-2016-keeps-going-offline/94172 "2023-11-09T14:53:13Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Suat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/suat/32/81238_2.png) [@Suat](https://community.homey.app/u/Suat)\
**Post date:** [November 9, 2023, 2:53pm UTC](https://community.homey.app/t/homey-pro-2016-keeps-going-offline/94172/1 "2023-11-09T14:53:13Z")

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Hi i have had a homey pro 2016 since about 2 months and if you look at my previous post i recovered it out of a bricked state since then i have had it running fine but i have only upgraded the zigbee and wifi antenna to external antenna’s.

but ever since ive done that it keeps acting weird every 12 hours or so it goes offline and i have to remove the cable and plug it back in again to make it work again

**could it be the problem with the new antenna’s?** 🙃

all my info

i have already removes the 5ghz option in my home i have a tp link mesh system with 2 routers in the house they all run the same ssid with same password

i have deleted most apps i dont use it had i think around 506 mb free of the 511 but when i count the totals it comes out to 360 mb total

i have taken all wps devices like dishwasher of the wifi etc

if you want more info feel free to comment under this

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [November 9, 2023, 3:15pm UTC](https://community.homey.app/t/homey-pro-2016-keeps-going-offline/94172/2 "2023-11-09T15:15:21Z")

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It seems you answered your Q already

> [@Suat](#):
>
> i have only upgraded the zigbee and wifi antenna to external antenna’s.

> [@Suat](#):
>
> could it be the problem with the new antenna’s?

What you should try is to “glue” Homey to ONE Access Point (f.i. with band steering, MAC filtering, transmit power)

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**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\
**Post date:** [November 9, 2023, 5:05pm UTC](https://community.homey.app/t/homey-pro-2016-keeps-going-offline/94172/3 "2023-11-09T17:05:54Z")

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And the mother of all questions: Already tried a new powerplug?

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**Author:** ![Suat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/suat/32/81238_2.png) [@Suat](https://community.homey.app/u/Suat)\
**Post date:** [November 9, 2023, 5:30pm UTC](https://community.homey.app/t/homey-pro-2016-keeps-going-offline/94172/4 "2023-11-09T17:30:06Z")

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yes that was what started it all the powerplug because i received the original powerplug and was acting weird so i replaced it with a 5v 3 amp powerplug

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**Author:** ![Suat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/suat/32/81238_2.png) [@Suat](https://community.homey.app/u/Suat)\
**Post date:** [November 10, 2023, 8:27am UTC](https://community.homey.app/t/homey-pro-2016-keeps-going-offline/94172/5 "2023-11-10T08:27:07Z")

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also i have noticed that homey usually goes offline shortly after i acces it to start a flow or turn down the light or look at insight but it doesnt always crash after u acces it sometimes it doesnt

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**Author:** ![Suat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/suat/32/81238_2.png) [@Suat](https://community.homey.app/u/Suat)\
**Post date:** [November 10, 2023, 8:42am UTC](https://community.homey.app/t/homey-pro-2016-keeps-going-offline/94172/6 "2023-11-10T08:42:15Z")

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![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/2/f29b45d95d0584d398e5a08aabf47215d4343468.png)  
Here is a picture of my usage the big gap in the mb is the crash that happened and after that i deleted the philips hue app and my usage dropped alot
