# Homey offline with Homey v5.0 **URL:** \ **Category:** Questions & Help\ **Created:** [February 28, 2021, 10:08am UTC](https://community.homey.app/t/homey-offline-with-homey-v5-0/43780 "2021-02-28T10:08:34Z")\ **Posts on this page:** 1\ **Showing post:** 27
**Author:** ![rvdeijk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rvdeijk/32/22542_2.png) [@rvdeijk](https://community.homey.app/u/rvdeijk)\ **Post date:** [March 13, 2021, 8:36pm UTC](https://community.homey.app/t/homey-offline-with-homey-v5-0/43780/27 "2021-03-13T20:36:45Z")
> [@Ton\_T](#): > > Then I rebooted the router (Asus RT-AX88U) and presto, I could connect again and homey stayed online. I had the same issue with that router and in my case it was related to smart connect. Then the router can steer clients automatically to the most appropriate band (2.4 / 5ghz). Homey can’t handle this. When I disabled that function, the offline issues were over. > [@Homey goes offline once in a while](https://community.homey.app/t/homey-goes-offline-once-in-a-while/18186/24): > > Okay I hope I finally found what caused the issue that I constantly lost the connection to homey: After a long time of trial and error (changing my ASUS rt-ax88u router settings), I think I found the issue in a setting called ‘Smart Connect’: Once disabled Homey didn’t went ‘offline’ anymore crossed_fingers Kind of strange, cause homey only supports 2.4Ghz, so it can’t hop/togg… --- _[View the full topic](https://community.homey.app/t/homey-offline-with-homey-v5-0/43780)._