# Homey offline and difficult to connect to app & web

**URL:** <https://community.homey.app/t/homey-offline-and-difficult-to-connect-to-app-web/118854>\
**Category:** Questions & Help\
**Created:** [October 23, 2024, 1:57pm UTC](https://community.homey.app/t/homey-offline-and-difficult-to-connect-to-app-web/118854 "2024-10-23T13:57:14Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Patrick\_Van\_Deursen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_van_deursen/32/56539_2.png) [@Patrick\_Van\_Deursen](https://community.homey.app/u/Patrick_Van_Deursen)\
**Post date:** [October 23, 2024, 1:57pm UTC](https://community.homey.app/t/homey-offline-and-difficult-to-connect-to-app-web/118854/1 "2024-10-23T13:57:14Z")

</div>

I am having issues with both the app and the website

 ![1000036391](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/5/3509e068e6697e851e05ed82e0215c7c9e2af024.png)  
Homey is often now reachable.

Memory and storage both seem oke.

 ![1000036392](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/b/bba66588e20da1632353dbf82ed605490f5d0c5f.jpeg)

Did also a restart of honey PTP, but no improvement