# Homey offline after connection maintenance

**URL:** <https://community.homey.app/t/homey-offline-after-connection-maintenance/92691>\
**Category:** Questions & Help\
**Created:** [October 24, 2023, 11:23am UTC](https://community.homey.app/t/homey-offline-after-connection-maintenance/92691 "2023-10-24T11:23:03Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Venzent](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/venzent/32/35557_2.png) [@Venzent](https://community.homey.app/u/Venzent)\
**Post date:** [October 24, 2023, 11:23am UTC](https://community.homey.app/t/homey-offline-after-connection-maintenance/92691/1 "2023-10-24T11:23:03Z")

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After the maintenance today my Homey remains offline. Can’t reach it with the mobile app or the web ([https://my.homey.app/](https://my.homey.app/)), “Homey is offline”…

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [October 24, 2023, 11:32am UTC](https://community.homey.app/t/homey-offline-after-connection-maintenance/92691/2 "2023-10-24T11:32:31Z")

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Here everything returned to normal pretty soon.

> **[Homey Status](https://status.homey.app/)**
>
> Welcome to Homey's home for real-time and historical data on system performance.

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**Author:** ![Venzent](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/venzent/32/35557_2.png) [@Venzent](https://community.homey.app/u/Venzent)\
**Post date:** [October 24, 2023, 11:45am UTC](https://community.homey.app/t/homey-offline-after-connection-maintenance/92691/3 "2023-10-24T11:45:08Z")

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![chrome_B2f6EIEzZk](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/d/cd433bad0c9b28b3fb10ee26cce14d8343e1bf93.png)  
Currently not at home, but will try a PTP when at home…  
Can reach other internet enabled devices at home, so it must be the Homey…

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**Author:** ![ZeroSugar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zerosugar/32/34211_2.png) [@ZeroSugar](https://community.homey.app/u/ZeroSugar)\
**Post date:** [May 24, 2024, 6:47pm UTC](https://community.homey.app/t/homey-offline-after-connection-maintenance/92691/4 "2024-05-24T18:47:41Z")

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I have exactly the same issue…what have you done to get this resolved?

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [May 24, 2024, 7:00pm UTC](https://community.homey.app/t/homey-offline-after-connection-maintenance/92691/5 "2024-05-24T19:00:33Z")

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> [@Venzent](#):
>
> PTP

Solves a lot issues…