# Homey not reachable - even not on local network **URL:** \ **Category:** Questions & Help\ **Created:** [January 22, 2019, 5:53pm UTC](https://community.homey.app/t/homey-not-reachable-even-not-on-local-network/7704 "2019-01-22T17:53:03Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Baschtl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/baschtl/32/9565_2.png) [@Baschtl](https://community.homey.app/u/Baschtl)\ **Post date:** [January 22, 2019, 5:53pm UTC](https://community.homey.app/t/homey-not-reachable-even-not-on-local-network/7704/1 "2019-01-22T17:53:03Z")
Hello. it is the second time that homey isn"t reachable. All the flows are working and the homey is reachable. I think the proxy is somehow down for me(some users) Why is the app not working in die local network if the proxy is down? ---
**Author:** ![Baschtl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/baschtl/32/9565_2.png) [@Baschtl](https://community.homey.app/u/Baschtl)\ **Post date:** [January 22, 2019, 6:04pm UTC](https://community.homey.app/t/homey-not-reachable-even-not-on-local-network/7704/2 "2019-01-22T18:04:53Z")
Now it is back online. But if I disconnect the internet connection from homey it is not reachable from the local network. Is this intendet? ---
**Author:** ![Vincent\_Goes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vincent_goes/32/3715_2.png) [@Vincent\_Goes](https://community.homey.app/u/Vincent_Goes)\ **Post date:** [January 22, 2019, 6:08pm UTC](https://community.homey.app/t/homey-not-reachable-even-not-on-local-network/7704/3 "2019-01-22T18:08:11Z")
Same problem but mine is still offline ---
**Author:** ![Baschtl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/baschtl/32/9565_2.png) [@Baschtl](https://community.homey.app/u/Baschtl)\ **Post date:** [January 22, 2019, 6:23pm UTC](https://community.homey.app/t/homey-not-reachable-even-not-on-local-network/7704/4 "2019-01-22T18:23:15Z")
Try restarting your app ---
**Author:** ![Deef\_K](https://avatars.discourse-cdn.com/v4/letter/d/9e8a1a/32.png) [@Deef\_K](https://community.homey.app/u/Deef_K)\ **Post date:** [January 22, 2019, 6:36pm UTC](https://community.homey.app/t/homey-not-reachable-even-not-on-local-network/7704/5 "2019-01-22T18:36:04Z")
Homey was offline. Ptp and saw that flows were still being logged. No local acces ---
**Author:** ![Vincent\_Goes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vincent_goes/32/3715_2.png) [@Vincent\_Goes](https://community.homey.app/u/Vincent_Goes)\ **Post date:** [January 22, 2019, 7:02pm UTC](https://community.homey.app/t/homey-not-reachable-even-not-on-local-network/7704/6 "2019-01-22T19:02:47Z")
Thx, didn’t fixed it. But now it works again ---
**Author:** ![Ria\_Banis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ria_banis/32/7966_2.png) [@Ria\_Banis](https://community.homey.app/u/Ria_Banis)\ **Post date:** [January 22, 2019, 7:51pm UTC](https://community.homey.app/t/homey-not-reachable-even-not-on-local-network/7704/7 "2019-01-22T19:51:53Z")
Here alle evening ofline. How can I solve this. Did update last sunday. ---
**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\ **Post date:** [January 22, 2019, 8:09pm UTC](https://community.homey.app/t/homey-not-reachable-even-not-on-local-network/7704/8 "2019-01-22T20:09:44Z")
some questions: - Did you close the phone-app and restart it? - Did you Pull The Plug (PTP) on Homey and let it restart? - Did you delete the phone-app and re-install it? - Do you see Homey connected in your router (does she have an ip)? - Do you see Homey online on [https://developer.athom.com/](https://developer.athom.com/) gr ---
**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\ **Post date:** [January 22, 2019, 11:27pm UTC](https://community.homey.app/t/homey-not-reachable-even-not-on-local-network/7704/9 "2019-01-22T23:27:44Z")
Since so many ppl mention this today: I think this has been a problem in the cloud. My Homey went awal this afternoon also while i had no problem with the internet nor the Wi-Fi. After a reboot (it does that automatically after 15 minutes of missing cloud connection) all was OK again. It gives me a voice warning that the connection is lost (which i heard since i was home) and a voice message and mobile notification once it has restarted. ---
**Author:** ![Ria\_Banis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ria_banis/32/7966_2.png) [@Ria\_Banis](https://community.homey.app/u/Ria_Banis)\ **Post date:** [January 25, 2019, 12:19pm UTC](https://community.homey.app/t/homey-not-reachable-even-not-on-local-network/7704/10 "2019-01-25T12:19:27Z")
Did al the above mentiont. Works now, except Solar panels, Honeywell and presence. Worket before. Homey still goes offline now and then. ---
**Author:** ![Baschtl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/baschtl/32/9565_2.png) [@Baschtl](https://community.homey.app/u/Baschtl)\ **Post date:** [February 21, 2019, 1:59pm UTC](https://community.homey.app/t/homey-not-reachable-even-not-on-local-network/7704/12 "2019-02-21T13:59:58Z")
They answered me and it should be fixed in the next release