# Homey - network request failed **URL:** \ **Category:** Questions & Help\ **Created:** [December 4, 2021, 10:04pm UTC](https://community.homey.app/t/homey-network-request-failed/56013 "2021-12-04T22:04:53Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![SanderD](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sanderd/32/18442_2.png) [@SanderD](https://community.homey.app/u/SanderD)\ **Post date:** [December 4, 2021, 10:04pm UTC](https://community.homey.app/t/homey-network-request-failed/56013/1 "2021-12-04T22:04:53Z")
Since update 7.2.0 my Homey is getting a lot of Network Request Failed or Timeout 3000ms errors. Lights wont turn on. Flows do not start. Anyone else experiencing this kind of problems now or before? Tried with multiple lights , plugs, apps. All not working. Also not working from Google Home or Homey Webapp. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/7/079fa25b59973a5836d7e245ea97489ff6a959ae.jpeg) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 4, 2021, 10:12pm UTC](https://community.homey.app/t/homey-network-request-failed/56013/2 "2021-12-04T22:12:38Z")
Do you have apps using over 40MB’s, and / or keep increasing RAM usage of 40MB and up? You can check apps and history at [https://insights.homey.app/](https://insights.homey.app/) ---
**Author:** ![SanderD](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sanderd/32/18442_2.png) [@SanderD](https://community.homey.app/u/SanderD)\ **Post date:** [December 4, 2021, 10:30pm UTC](https://community.homey.app/t/homey-network-request-failed/56013/3 "2021-12-04T22:30:20Z")
Hi Peter, Thanks for the quick answer. But their are no apps that use a lot of memory. I have disabed a couple apps that i do not use often. And rebooted Homey to see if it works… ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 4, 2021, 10:35pm UTC](https://community.homey.app/t/homey-network-request-failed/56013/4 "2021-12-04T22:35:08Z")
YW. I asked it, while when I had those network request failures, I had an app behaving like that. Fixing that fixed the network issues. But it can be something else in your case. Do you have a very fancy recent WiFi setup? Sometimes a [PtP](https://community.homey.app/t/how-to-ptp/17304) solves things somehow 🙃 ---
**Author:** ![SanderD](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sanderd/32/18442_2.png) [@SanderD](https://community.homey.app/u/SanderD)\ **Post date:** [December 4, 2021, 10:44pm UTC](https://community.homey.app/t/homey-network-request-failed/56013/5 "2021-12-04T22:44:04Z")
No new fancy setup. Just some TPLink Decos working for a while. PtP didnt work also… tried multiple times allready. ☹ ---
**Author:** ![GerlachB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerlachb/32/49021_2.png) [@GerlachB](https://community.homey.app/u/GerlachB)\ **Post date:** [December 17, 2021, 10:40am UTC](https://community.homey.app/t/homey-network-request-failed/56013/6 "2021-12-17T10:40:20Z")
I’ve got exactly the same problem… also with TPLink Decos and firmware 7.2.0 But i’ve got to say i’ve had more problems with stability of homey for a longer time, lot of network request failed and cant turn on/off lights and use flows… ---
**Author:** ![Russell\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/russell_s/32/45779_2.png) [@Russell\_S](https://community.homey.app/u/Russell_S)\ **Post date:** [December 17, 2021, 3:07pm UTC](https://community.homey.app/t/homey-network-request-failed/56013/7 "2021-12-17T15:07:08Z")
Just a quick suggestion , download an App on your phone or tablet such as “Fing” and see if your getting any packet loss or bad latency… Do a screen cap of the results if you can . I’ve been having many issues with my new Wifi 6 router and my Homey Pro … ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 17, 2021, 5:44pm UTC](https://community.homey.app/t/homey-network-request-failed/56013/8 "2021-12-17T17:44:18Z")
Maybe this is of any help > [@Problems connecting your new Homey Pro to your WiFi? Try this!](https://community.homey.app/t/problems-connecting-your-new-homey-to-your-wifi-try-this/10161): > > Make sure your WiFi is using the 2.4 GHz network. Make sure your WiFi uses the b / g standard, only n or ac does not work. Turn off your Homey. Restart your Router and any Access Points that distribute IP addresses. Start your Homey again. If the above do not work, turn off 5 GHz WiFi and support for n and ac in your Router / Access Point during Homey installation. Ensure that your SSID (the name of your WiFi) does not use characters other than numbers and letters - do not us… ---
**Author:** ![Oscar\_Strom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oscar_strom/32/6861_2.png) [@Oscar\_Strom](https://community.homey.app/u/Oscar_Strom)\ **Post date:** [November 30, 2022, 9:57pm UTC](https://community.homey.app/t/homey-network-request-failed/56013/9 "2022-11-30T21:57:27Z")
SanderD - have you solved the issue? I have the same right now… ---
**Author:** ![Tirrazo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tirrazo/32/55444_2.png) [@Tirrazo](https://community.homey.app/u/Tirrazo)\ **Post date:** [February 14, 2024, 10:01am UTC](https://community.homey.app/t/homey-network-request-failed/56013/10 "2024-02-14T10:01:53Z")
Regarding this message “network request failed”. I am receiving the same message sometimes and wonder if it’s possible in any way to log when this happen. Haven’t found a way to do it though. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [February 14, 2024, 7:28pm UTC](https://community.homey.app/t/homey-network-request-failed/56013/11 "2024-02-14T19:28:01Z")
This upcoming new app might do the trick > [@\[APP\]\[Pro\] Audit - Adds logging and tracing to your Homey Pro and integrates into third party systems](https://community.homey.app/t/app-pro-audit/101554): > > I have created a new application which helps you create an audit trail from the actions which occur with in homey. This application is now available on the app store using this link : [Audit App for Homey | Homey](https://homey.app/en-au/app/com.audit/Audit/test/)Tracks Currently it tracks changes to User alarms, (create, delete, update, enable, disable, time) Application, (install, uninstall, restart, crash, update available, auto updating, enable, ready) Capability (sensors, alarms, doors, lights, everything) Device (create, delete, update,…