# Homey loses connection with devices

**URL:** <https://community.homey.app/t/homey-loses-connection-with-devices/106607>\
**Category:** Questions & Help\
**Created:** [March 19, 2024, 1:55pm UTC](https://community.homey.app/t/homey-loses-connection-with-devices/106607 "2024-03-19T13:55:32Z")\
**Posts on this page:** 5\
**Page:** 2

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**Author:** ![Wayne\_Laagewaard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wayne_laagewaard/32/35878_2.png) [@Wayne\_Laagewaard](https://community.homey.app/u/Wayne_Laagewaard)\
**Post date:** [June 21, 2024, 8:05pm UTC](https://community.homey.app/t/homey-loses-connection-with-devices/106607/21 "2024-06-21T20:05:21Z")

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I had the same problem. Insolved by placing a few Zigbee plugs to make the Zigbee network stromger

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**Author:** ![Joanne\_Cantuba](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joanne_cantuba/32/79366_2.png) [@Joanne\_Cantuba](https://community.homey.app/u/Joanne_Cantuba)\
**Post date:** [November 13, 2024, 6:01am UTC](https://community.homey.app/t/homey-loses-connection-with-devices/106607/22 "2024-11-13T06:01:43Z")

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Some problems with me becouse i add more aqara device need help to i did make the tikkets but they sad it is aqara probleem

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [November 13, 2024, 7:11am UTC](https://community.homey.app/t/homey-loses-connection-with-devices/106607/23 "2024-11-13T07:11:09Z")

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Ridiculous. Of course Support cannot put the blame on Aqara (for over 4 years now), and at the same time have Athom recommend Aqara at the [best buy guide](https://homey.app/en-nl/best-buy-guide/) all over the place…

It’s true Aqara deviates from the Zigbee 3.0 standard, but when zigbee2mqtt can deal with it, Homey should also, in my humble opinion.

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [November 15, 2024, 6:24am UTC](https://community.homey.app/t/homey-loses-connection-with-devices/106607/24 "2024-11-15T06:24:10Z")

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> [@Peter\_Kawa](#):
>
> Homey should also, in my humble opinion.

I agree, yet we don’t know what’s really possible, if they rely on Silicon Labs implementation and SDK 😐 Not a developer, I don’t know if they can do some firmware adjustment on their own - probably not, that is why they rely on 3rd party . Still, what prevents them to explain the whole story, right.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 15, 2024, 6:30am UTC](https://community.homey.app/t/homey-loses-connection-with-devices/106607/25 "2024-11-15T06:30:34Z")

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> [@Sharkys](#):
>
> I agree, yet we don’t know what’s really possible, if they rely on Silicon Labs implementation and SDK

z2m supports the exact same hardware that Homey has. However, they [recently](https://github.com/Koenkk/zigbee2mqtt/discussions/21462) rewrote the “adapter” (the part that z2m uses to talk to either the chip, or to its driver, not sure) because the old one (which, I think, is provided by Silicon Labs) was unstable and had performance issues.

z2m also strongly suggests, like the rest of the world, to _not_ enable Zigbee and Thread at the same time.

So it sounds like Athom has made a few bad decisions in picking Silicon Labs as hardware provider.

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