# Homey location not working after update iPhone tot iOS 15

**URL:** <https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088>\
**Category:** Questions & Help\
**Created:** [September 23, 2021, 4:57am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088 "2021-09-23T04:57:59Z")\
**Posts on this page:** 20\
**Page:** 4

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**Author:** ![D0nMark](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/d0nmark/32/22210_2.png) [@D0nMark](https://community.homey.app/u/D0nMark)\
**Post date:** [November 7, 2021, 6:19pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/64 "2021-11-07T18:19:45Z")

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Already have those settings. Doesn’t work.

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**Author:** ![Joka](https://avatars.discourse-cdn.com/v4/letter/j/7feea3/32.png) [@Joka](https://community.homey.app/u/Joka)\
**Post date:** [November 7, 2021, 8:14pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/65 "2021-11-07T20:14:50Z")

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“Should”, but works only if the app is not closed on iOS.

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [November 8, 2021, 2:15pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/66 "2021-11-08T14:15:05Z")

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Today I was not recognized again until I opened the app, even though the app was open in the background. After opening the app, I also received push messages which should have been sent much earlier.

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**Author:** ![Russell\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/russell_s/32/45779_2.png) [@Russell\_S](https://community.homey.app/u/Russell_S)\
**Post date:** [November 8, 2021, 2:28pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/67 "2021-11-08T14:28:32Z")

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Mine started becoming unreliable again a few weeks ago to the point it’s not viable to use.

Athom say that it’s Apples fault but I recently started using Home Assistant.

That works perfectly every time. Ive also found its mostly very accurate and responsive when it hits the defined boundary point. I get it to send me a push notification when I arrive , or leave …

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**Author:** ![Sjoerd1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sjoerd1/32/33892_2.png) [@Sjoerd1](https://community.homey.app/u/Sjoerd1)\
**Post date:** [November 8, 2021, 3:38pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/68 "2021-11-08T15:38:07Z")

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Location also not working on my wife’s phone (iPhone 13 - running IOS 15). It was all working for me (iPhone 12 with IOS15). But since last week I also have problems again with the location. The Homekit is working ok (when the iPad stays home), so I have a work around.

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**Author:** ![Johan\_van\_Dijk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_van_dijk/32/16472_2.png) [@Johan\_van\_Dijk](https://community.homey.app/u/Johan_van_Dijk)\
**Post date:** [November 9, 2021, 7:28am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/69 "2021-11-09T07:28:23Z")

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Has anyone seen this error message?

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/0/10ac987c382bd5d334eddb82d14930d06c6b7751.jpeg)

This seems to do something to geofencing

J

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**Author:** ![DidierVU](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didiervu/32/12458_2.png) [@DidierVU](https://community.homey.app/u/DidierVU)\
**Post date:** [November 11, 2021, 3:07pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/70 "2021-11-11T15:07:47Z")

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Still no new updates or improvements unfortunately…

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**Author:** ![Russell\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/russell_s/32/45779_2.png) [@Russell\_S](https://community.homey.app/u/Russell_S)\
**Post date:** [November 12, 2021, 10:06am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/71 "2021-11-12T10:06:13Z")

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I think they just don’t care…

No statement has been made by them even though it’s had a ton of attention and complaints on here.

They have been quoted on Slack saying that it’s Apples fault… They sometimes show up on Slack. Rarely visit here (their own discussion forum).

My Home Assistant runs perfectly … Apple problem eh 😉

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**Author:** ![DidierVU](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didiervu/32/12458_2.png) [@DidierVU](https://community.homey.app/u/DidierVU)\
**Post date:** [November 12, 2021, 10:09am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/72 "2021-11-12T10:09:57Z")

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> [@Russell\_S](#):
>
> their own discussion forum

Tbh it’s a community forum.

Rarely enough there are also some other apps (Nuki for example) that have the same issues since iOS15 and they also blame it on Apple. But on the other hand there are apps enough that just work… I would also report it to Apple (feedback assistant).

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**Author:** ![Russell\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/russell_s/32/45779_2.png) [@Russell\_S](https://community.homey.app/u/Russell_S)\
**Post date:** [November 12, 2021, 12:29pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/73 "2021-11-12T12:29:44Z")

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> [@DidierVU](#):
>
> Tbh it’s a community forum.

They created it. They own it. It’s for their product.

If you ask me it’s utter madness that they don’t read it (so everyone tell’s me) they rarely interact with it , they don’t monitor customer feedback, don’t interact with their customers , don’t keep their users informed of planned future design changes , “don’t advise their customers of major faults and issues”

I find it crazy, but maybe it’s just me 🤪

Yes this forum is used by the community but equally “they” also need to participate in it … It’s for their sh@t … 🙂

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/c/6c2d198d3d2b322b41ec8144c3e76c02610aa229.jpeg)

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**Author:** ![Russell\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/russell_s/32/45779_2.png) [@Russell\_S](https://community.homey.app/u/Russell_S)\
**Post date:** [November 12, 2021, 12:30pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/74 "2021-11-12T12:30:44Z")

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![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/f/8f0dc15cbd18c7496492b9f52acb8a8b1c24f4ce.jpeg)

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**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\
**Post date:** [November 12, 2021, 7:26pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/75 "2021-11-12T19:26:48Z")

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> [@Russell\_S](#):
>
> They created it. They own it.

They created it _for the community_ to use, not to use for themselves, hence it being a **Community forum** , and also not to see all the complaints you have of them, if they would do that, they would have to do the same with their facebook, instagram and youtube pages, which they don’t, but also created by them.  
You forgot to put yourself above the cloud castle saying you are “god” and better then Athom.

PS: You might want to dim down a bit with bashing on Athom, just saying.

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**Author:** ![FEY](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fey/32/17582_2.png) [@FEY](https://community.homey.app/u/FEY)\
**Post date:** [November 14, 2021, 7:54pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/76 "2021-11-14T19:54:53Z")

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Good day all,

Do you have news on this issue?

We are all suffering from it. Some sort of update is appreciated.

Cheers

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [November 14, 2021, 8:08pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/77 "2021-11-14T20:08:25Z")

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> [@FEY](#):
>
> We are all suffering from it

Speak for urself. Locative never let’s u down.

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**Author:** ![Sjoerd87](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sjoerd87/32/33892_2.png) [@Sjoerd87](https://community.homey.app/u/Sjoerd87)\
**Post date:** [November 14, 2021, 8:56pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/78 "2021-11-14T20:56:28Z")

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Didn’t know that one. Was using Homekit but like this (Locative App) solution better. Privacy is also ok?

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [November 14, 2021, 9:01pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/79 "2021-11-14T21:01:23Z")

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If u want privacy best don’t tell anyone that ur coming home. [Locative](https://community.homey.app/t/ios-presence-app-locative/14451) didn’t ever let me down. 100% accurate app for me.

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**Author:** ![Sjoerd87](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sjoerd87/32/33892_2.png) [@Sjoerd87](https://community.homey.app/u/Sjoerd87)\
**Post date:** [November 14, 2021, 9:24pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/80 "2021-11-14T21:24:50Z")

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Good point 😅. Thnx

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**Author:** ![D0nMark](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/d0nmark/32/22210_2.png) [@D0nMark](https://community.homey.app/u/D0nMark)\
**Post date:** [November 15, 2021, 7:06pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/81 "2021-11-15T19:06:47Z")

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> [@Rocodamelshekima](#):
>
> Locativ

Thanks for this alternative! Works like a charm!

I will never go back to the unreliable Homey geofencing again.

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**Author:** ![Russell\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/russell_s/32/45779_2.png) [@Russell\_S](https://community.homey.app/u/Russell_S)\
**Post date:** [November 15, 2021, 10:11pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/82 "2021-11-15T22:11:07Z")

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I guess with Locative and Home Assistant working perfectly it’s definitely not a problem with Apple …

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**Author:** ![Bjorn\_van\_Os](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bjorn_van_os/32/16432_2.png) [@Bjorn\_van\_Os](https://community.homey.app/u/Bjorn_van_Os)\
**Post date:** [November 17, 2021, 4:18pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/83 "2021-11-17T16:18:13Z")

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Maybe it is already mentioned. When you don’t shut down the app homey works oké. So keep it running on the background.

I also using the same workaround with a second app. They say this is As Designed.

[Previous page](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088.md?page=3)

[Next page](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088.md?page=5)
