# Homey location not working after update iPhone tot iOS 15

**URL:** <https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088>\
**Category:** Questions & Help\
**Created:** [September 23, 2021, 4:57am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088 "2021-09-23T04:57:59Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Hansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hansen/32/33861_2.png) [@Hansen](https://community.homey.app/u/Hansen)\
**Post date:** [September 28, 2021, 9:58am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/23 "2021-09-28T09:58:59Z")

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For me IOS 15 does not work, and every option mentioned (background data/refresh) in this thread is set as suggested. My wife is still on IOS 14, and it works for her.

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**Author:** ![D0nMark](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/d0nmark/32/22210_2.png) [@D0nMark](https://community.homey.app/u/D0nMark)\
**Post date:** [September 28, 2021, 12:28pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/24 "2021-09-28T12:28:05Z")

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It seems to work that way, but it isnt after all. I have to open the Homey app to update my location. So no solution. My wifes iphone on iOS 14 has no problems.

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**Author:** ![Norbert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/norbert/32/15120_2.png) [@Norbert](https://community.homey.app/u/Norbert)\
**Post date:** [September 28, 2021, 12:43pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/25 "2021-09-28T12:43:44Z")

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For the past four days it has been working correctly on my phone. I don’t know why, I didn’t change a thing.

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**Author:** ![Hansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hansen/32/33861_2.png) [@Hansen](https://community.homey.app/u/Hansen)\
**Post date:** [September 28, 2021, 5:26pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/26 "2021-09-28T17:26:09Z")

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I have been away from home twice today, and I just realized that it worked the first time (with IOS 15) but not the second time. So now, I would say that it works with IOS 15 - yet highly unreliable 🙄

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**Author:** ![Peter\_Roest](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_roest/32/30347_2.png) [@Peter\_Roest](https://community.homey.app/u/Peter_Roest)\
**Post date:** [September 28, 2021, 10:13pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/27 "2021-09-28T22:13:03Z")

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Strange. No problem here. I used iOS 15 beta and iOS15 without problems with Homey location

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [September 28, 2021, 11:06pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/28 "2021-09-28T23:06:03Z")

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An FB group member solved it by disallowing the Homey phone app “allow location access”, and next, allowing location access again.

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**Author:** ![AB-domotica](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ab-domotica/32/17548_2.png) [@AB-domotica](https://community.homey.app/u/AB-domotica)\
**Post date:** [September 29, 2021, 7:15am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/29 "2021-09-29T07:15:57Z")

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It seems to work now for me. What I did was delete all users including the main one (temporarily making someone else owner) and add the users again. I do not know for sure if this did the trick or not.

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**Author:** ![bdnl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bdnl/32/27614_2.png) [@bdnl](https://community.homey.app/u/bdnl)\
**Post date:** [September 29, 2021, 9:56pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/30 "2021-09-29T21:56:56Z")

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Same problem here, With an iphone 12pro and iOS 15. Before the update it worked fine for years.

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**Author:** ![Russell\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/russell_s/32/45779_2.png) [@Russell\_S](https://community.homey.app/u/Russell_S)\
**Post date:** [September 30, 2021, 2:42am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/31 "2021-09-30T02:42:32Z")

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Sorry I haven’t followed the whole thread incase anyone has already mentioned this.

I’ve had intermittent issues. One thing I have observed is when ever it’s lost track of my position/location , or it doesn’t register that I left my house is if I restart the Homey APP on my iPhone the the system will then update and recognises where I am…

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**Author:** ![Mike1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1/32/34271_2.png) [@Mike1](https://community.homey.app/u/Mike1)\
**Post date:** [September 30, 2021, 9:03am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/32 "2021-09-30T09:03:59Z")

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I made a workaround with the homey app “lokatie en aanwezigheid”. That works!

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**Author:** ![D0nMark](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/d0nmark/32/22210_2.png) [@D0nMark](https://community.homey.app/u/D0nMark)\
**Post date:** [September 30, 2021, 2:31pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/33 "2021-09-30T14:31:57Z")

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This worked for me.

Edit: Today it doesnt work. Only update location after opening the Homey app 😢

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**Author:** ![RobvandeGoor](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robvandegoor/32/20328_2.png) [@RobvandeGoor](https://community.homey.app/u/RobvandeGoor)\
**Post date:** [October 1, 2021, 5:29pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/34 "2021-10-01T17:29:41Z")

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For me the same. Homey location does not work anymore.

For now I have created 2 virtual buttons in Homey. They will be triggered by the Geofence of HomeKit.  
This temporally solution works.

I hope Athom will have an update of the app available soon.

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**Author:** ![AB-domotica](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ab-domotica/32/17548_2.png) [@AB-domotica](https://community.homey.app/u/AB-domotica)\
**Post date:** [October 2, 2021, 5:48am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/35 "2021-10-02T05:48:42Z")

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I had to do the trick again indeed, because it was again not working. I think it now stopped working after a homey update. Now it works again. I also needed to “update” the flows in which family members were in the equation. I hope it will get more stable.

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**Author:** ![Daniel\_Walraven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_walraven/32/2775_2.png) [@Daniel\_Walraven](https://community.homey.app/u/Daniel_Walraven)\
**Post date:** [October 5, 2021, 2:11pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/36 "2021-10-05T14:11:09Z")

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Same here, updated to iOS 15. Both the iPhones are not tracked anymore by homey. I tried turning off and on the location permissions for Homey, tried to turn it off and on in settings and in the homey app. Restarts won’t help either.

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**Author:** ![RGunther65](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rgunther65/32/9797_2.png) [@RGunther65](https://community.homey.app/u/RGunther65)\
**Post date:** [October 6, 2021, 3:15pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/37 "2021-10-06T15:15:19Z")

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Here same problem. Also Nuki doesn’t respond to Geo Location since IOS15

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**Author:** ![Peter3](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter3/32/16698_2.png) [@Peter3](https://community.homey.app/u/Peter3)\
**Post date:** [October 6, 2021, 6:26pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/38 "2021-10-06T18:26:29Z")

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Same problem here. Since iOS15, it works for 1 or 2 days. Then Homey doesn’t see me leaving the house anymore.

Only option is to delete the Homey app and install it again. It will then work again for 1-2 days and then stop. But obviously that’s not a workable solution for the long term…

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**Author:** ![Alessandro\_Rossi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alessandro_rossi/32/37432_2.png) [@Alessandro\_Rossi](https://community.homey.app/u/Alessandro_Rossi)\
**Post date:** [October 7, 2021, 1:51pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/39 "2021-10-07T13:51:55Z")

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We (_me and my wife, iPhone X and iPhone 8_) have exactly the same issues after updating to iOS 15.

**Return+leave at the same moment** or **Tracking only after opening the Homey App**

Very disappointing, since I have several flows based on “When the first person returns/leave home…” 🤔

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [October 7, 2021, 1:57pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/40 "2021-10-07T13:57:39Z")

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A new Homey app is available in the Apple App Store for download, version 6.9.2. I have been using this version via TestFlight for several weeks and I have had no problems after iOS 15 update.

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**Author:** ![RobvandeGoor](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robvandegoor/32/20328_2.png) [@RobvandeGoor](https://community.homey.app/u/RobvandeGoor)\
**Post date:** [October 7, 2021, 8:58pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/41 "2021-10-07T20:58:35Z")

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I have installed the niew app V6.9.2.823.  
The update does not solve the problem. If you close the app, so it is not running in the background, home/away does not work.

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**Author:** ![Peter3](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter3/32/16698_2.png) [@Peter3](https://community.homey.app/u/Peter3)\
**Post date:** [October 9, 2021, 8:27am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/43 "2021-10-09T08:27:40Z")

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New update didn’t for work me either in the beginning, but did after turning on/off location in both Homey as iOS settings. Changing this didn’t help previously, but does with the new app. For me at least…

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