# Homey location not working after update iPhone tot iOS 15

**URL:** <https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088>\
**Category:** Questions & Help\
**Created:** [September 23, 2021, 4:57am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088 "2021-09-23T04:57:59Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Norbert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/norbert/32/15120_2.png) [@Norbert](https://community.homey.app/u/Norbert)\
**Post date:** [September 23, 2021, 4:57am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/1 "2021-09-23T04:57:59Z")

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I have used the built in location function from Homey for years without any problem. Always with an iPhone. Last Monday I updated my iPhone 12 pro to iOS 15 and then I started to have problems with location detection. Sometimes it works, but most of the time not, or only when I open the Homey app. Settings are ok. In iPhone privacy Homey is set to always have acces to my location. How can this be fixed? At this point I’m hoping for a fix not an alternative way for Homey to detect my location. I hate changing a lot of flows.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [September 23, 2021, 5:37am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/2 "2021-09-23T05:37:38Z")

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Ultimately you have to ask Athom about this: [support@athom.com](mailto:support@athom.com)

But try changing the location of your Homey (in its settings) to some random location, then back to its actual location.

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [September 23, 2021, 7:38am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/3 "2021-09-23T07:38:03Z")

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Have you ever restarted the Homey app and/or the iPhone?

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**Author:** ![Jokke](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jokke/32/31171_2.png) [@Jokke](https://community.homey.app/u/Jokke)\
**Post date:** [September 23, 2021, 7:44am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/4 "2021-09-23T07:44:59Z")

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Got the same problem! IPhone 11 and ios 15…

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**Author:** ![Norbert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/norbert/32/15120_2.png) [@Norbert](https://community.homey.app/u/Norbert)\
**Post date:** [September 23, 2021, 7:49am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/5 "2021-09-23T07:49:08Z")

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Yes.

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**Author:** ![Eric\_van\_den\_Nieuwen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eric_van_den_nieuwen/32/12534_2.png) [@Eric\_van\_den\_Nieuwen](https://community.homey.app/u/Eric_van_den_Nieuwen)\
**Post date:** [September 23, 2021, 9:14am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/6 "2021-09-23T09:14:17Z")

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Same problem here  
Since ios15 homey thinks I left home and got back home at exactly the same moment.  
Before it worked fine.  
I use an Iphone12 with Ios 15

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**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\
**Post date:** [September 23, 2021, 9:19am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/7 "2021-09-23T09:19:25Z")

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Is the Homey app on your phone still allowed to **always** use your (exact) location?  
I’ve also updated and Geo-fencing is still working for me.

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**Author:** ![Norbert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/norbert/32/15120_2.png) [@Norbert](https://community.homey.app/u/Norbert)\
**Post date:** [September 23, 2021, 9:30am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/8 "2021-09-23T09:30:54Z")

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Yes, that was the first thing I checked.

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**Author:** ![Norbert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/norbert/32/15120_2.png) [@Norbert](https://community.homey.app/u/Norbert)\
**Post date:** [September 23, 2021, 9:42am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/9 "2021-09-23T09:42:40Z")

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I have reported it to Athom. I also made a post on Facebook and it seems I’m not alone with this problem.

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [September 24, 2021, 8:00am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/11 "2021-09-24T08:00:45Z")

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Why deleting your post? Does it work now? Did you changed something?  
Your experience may be helpful for the other users.

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**Author:** ![DidierVU](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didiervu/32/12458_2.png) [@DidierVU](https://community.homey.app/u/DidierVU)\
**Post date:** [September 24, 2021, 9:46am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/12 "2021-09-24T09:46:17Z")

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> [@DirkG](#):
>
> Your experience may be helpful for the other users.

Press on the pencil icon 🕵️‍♂️

Ontopic: looks like it’s not working as flawless as it did before here as well…

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [September 24, 2021, 9:57am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/13 "2021-09-24T09:57:16Z")

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> [@DidierVU](#):
>
> Press on the pencil icon 🕵️‍♂️

I know this, that’s why I referred to his post with my questions.  
Did not work → now works again?

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**Author:** ![AB-domotica](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ab-domotica/32/17548_2.png) [@AB-domotica](https://community.homey.app/u/AB-domotica)\
**Post date:** [September 26, 2021, 7:17am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/14 "2021-09-26T07:17:12Z")

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Same here. I also noticed that automatic location detection (settings-\>location) deviates a couple of kilometers from it’s actual position. Before ios 15 this worked fine.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [September 27, 2021, 2:17pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/15 "2021-09-27T14:17:06Z")

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Just fYI, from others’ and my own experience, Homey geofence works best when you, @ Homey itself, disable automatic location, and point your home location manually on the map.

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**Author:** ![Andreas\_Kjork](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andreas_kjork/32/8354_2.png) [@Andreas\_Kjork](https://community.homey.app/u/Andreas_Kjork)\
**Post date:** [September 27, 2021, 5:33pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/16 "2021-09-27T17:33:10Z")

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I have the same problem. Before iOS 15 homey knew exactly where my home is. Now it thinks i live 10km away from home.

I set my home location manually but it doesnt work. Only when i Open the app it fetch my location.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [September 27, 2021, 5:53pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/17 "2021-09-27T17:53:52Z")

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Andreas,

> [@Andreas\_Kjork](#):
>
> Only when i Open the app it fetch my location.

> [@DaneedeKruyff](#):
>
> Is the Homey app on your phone still allowed to **always** use your (exact) location?  
> I’ve also updated and Geo-fencing is still working for me.

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**Author:** ![Andreas\_Kjork](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andreas_kjork/32/8354_2.png) [@Andreas\_Kjork](https://community.homey.app/u/Andreas_Kjork)\
**Post date:** [September 27, 2021, 7:41pm UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/19 "2021-09-27T19:41:19Z")

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Yes it is

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<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [September 28, 2021, 3:57am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/20 "2021-09-28T03:57:34Z")

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After a few days with iOS 15, I can say for myself that the Homey Build-In solution still works without any problems.

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**Author:** ![D0nMark](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/d0nmark/32/22210_2.png) [@D0nMark](https://community.homey.app/u/D0nMark)\
**Post date:** [September 28, 2021, 6:30am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/21 "2021-09-28T06:30:16Z")

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I had the same problem. The solution for me is to turn on “refresh app on background” for Homey. In iOS 14 and before you haven’t to turn that option on.

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**Author:** ![Andreas\_Kjork](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andreas_kjork/32/8354_2.png) [@Andreas\_Kjork](https://community.homey.app/u/Andreas_Kjork)\
**Post date:** [September 28, 2021, 7:25am UTC](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/22 "2021-09-28T07:25:13Z")

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Where do you find that setting? Settings → homey, allow background data? I have that on

[Next page](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088.md?page=2)
