# Homey Link internet down

**URL:** <https://community.homey.app/t/homey-link-internet-down/154990>\
**Category:** Apps\
**Tags:** homey-self-hosted\
**Created:** [May 17, 2026, 7:34am UTC](https://community.homey.app/t/homey-link-internet-down/154990 "2026-05-17T07:34:12Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![GRat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/grat/32/17928_2.png) [@GRat](https://community.homey.app/u/GRat)\
**Post date:** [May 17, 2026, 7:34am UTC](https://community.homey.app/t/homey-link-internet-down/154990/1 "2026-05-17T07:34:13Z")

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Running out of memory on my Homey Pro so testing SHS and HomeyLink - basically the idea was to offload the WiFi apps on SHS and all devices connect with HomeyLink.

Today my internet went down, I can access HomeyLink Pro locally fine, I can access SHS fine, but all the HomeyLink devices offline. Any ideas?

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**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [May 17, 2026, 9:46am UTC](https://community.homey.app/t/homey-link-internet-down/154990/2 "2026-05-17T09:46:39Z")

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Are the SHS and Pro on the same network? Can they reach each other correctly? If they can’t connect locally, HomeyLink falls back to the server connection

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<div class="post-metadata">

**Author:** ![GRat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/grat/32/17928_2.png) [@GRat](https://community.homey.app/u/GRat)\
**Post date:** [May 17, 2026, 11:16am UTC](https://community.homey.app/t/homey-link-internet-down/154990/3 "2026-05-17T11:16:32Z")

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Yes, all on the same network, Homey Pro ethernet. Only variation though obviously is SHS is in a docker container, network mode host. Just had a thought about that which I’ll look at.

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**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [May 17, 2026, 11:22am UTC](https://community.homey.app/t/homey-link-internet-down/154990/4 "2026-05-17T11:22:21Z")

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Also, authentication requires the cloud. Maybe the token expired during the outage, and Homey couldn’t refresh it anymore?

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**Author:** ![GRat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/grat/32/17928_2.png) [@GRat](https://community.homey.app/u/GRat)\
**Post date:** [May 17, 2026, 11:36am UTC](https://community.homey.app/t/homey-link-internet-down/154990/5 "2026-05-17T11:36:45Z")

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Must be the case, I’m doing some check dns side in case, but maybe just bad luck. Not sure I can trust that, might be the prompt for me to move all the zwave/zigbee to HA as that was fully available for the devices I have there.