# Homey liefert kein Bild von Unifi Kamera und App

**URL:** <https://community.homey.app/t/homey-liefert-kein-bild-von-unifi-kamera-und-app/103159>\
**Category:** Fragen & Hilfe\
**Created:** [February 4, 2024, 3:13pm UTC](https://community.homey.app/t/homey-liefert-kein-bild-von-unifi-kamera-und-app/103159 "2024-02-04T15:13:49Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Stefan\_Beck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_beck/32/80078_2.png) [@Stefan\_Beck](https://community.homey.app/u/Stefan_Beck)\
**Post date:** [February 4, 2024, 3:13pm UTC](https://community.homey.app/t/homey-liefert-kein-bild-von-unifi-kamera-und-app/103159/1 "2024-02-04T15:13:49Z")

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Hallo zusammen, hab die Unifi Protect App auf dem Homey Installiert. Leider wird kein Bild angezeigt, jedoch erkennt die Kamera Bewegungen. Woran kann das liegen? Was kann ich machen? Habe es bereits neu installiert….

 ![IMG_0815](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/f/ef1c0bb352e459a4c6bcd6e34365019480f64e23.jpeg)  
 ![IMG_0814](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/1/d168935db8f34f70662d809e9c843f6bf6b4bdaf.jpeg)

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**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\
**Post date:** [February 4, 2024, 4:05pm UTC](https://community.homey.app/t/homey-liefert-kein-bild-von-unifi-kamera-und-app/103159/2 "2024-02-04T16:05:23Z")

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Ist es diese app? [https://homey.app/nl-nl/app/com.ubnt.unifiprotect/Ubiquiti-UniFi-Protect/](https://homey.app/nl-nl/app/com.ubnt.unifiprotect/Ubiquiti-UniFi-Protect/)  
When ja, am Ende der Seite befindet sich ein Link zum Forum der jeweiligen App.

 ![SmartSelect_20240204_170553_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/9/19ab61da1d123ef1c9153635ac16d0a0765281f8.jpeg)

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [February 4, 2024, 4:08pm UTC](https://community.homey.app/t/homey-liefert-kein-bild-von-unifi-kamera-und-app/103159/3 "2024-02-04T16:08:00Z")

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Dies sollte das Problem lösen, Stefan

Das gleiche Problem:

> [@\[APP\]\[Pro\] Ubiquiti UniFi Protect](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/285):
>
> Testing the new test version, however Im getting no image at all when enabling camera image (refresh button shows but clicking that refreshes but still no image), on all cameras btw (G4, G5, G4 Doorbell Pro). App settings show Connected, Connected to my UNVR Is there anything specific that needs to be set?

Lösung:

> [@\[APP\]\[Pro\] Ubiquiti UniFi Protect](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/286):
>
> Please enable ‘Enable Anonymous Snapshot’ on the camera and the camera must on the same network (VLAN) or reachable. [http://camera.ip/camera/config](http://camera.ip/camera/config) [Screenshot 2023-09-05 at 18.51.20]

_Sollte Englisch nicht beherrscht werden, verwende ich für Übersetzungen [deepl.com](http://deepl.com)_

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**Author:** ![Stefan\_Beck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_beck/32/80078_2.png) [@Stefan\_Beck](https://community.homey.app/u/Stefan_Beck)\
**Post date:** [February 4, 2024, 5:32pm UTC](https://community.homey.app/t/homey-liefert-kein-bild-von-unifi-kamera-und-app/103159/4 "2024-02-04T17:32:06Z")

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vielen vielen Dank! Hat geklappt!
