# Homey Keeps restarting **URL:** \ **Category:** Questions & Help\ **Created:** [July 24, 2025, 7:14pm UTC](https://community.homey.app/t/homey-keeps-restarting/140344 "2025-07-24T19:14:53Z")\ **Posts on this page:** 17\ **Page:** 2
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [July 25, 2025, 10:42am UTC](https://community.homey.app/t/homey-keeps-restarting/140344/21 "2025-07-25T10:42:56Z")
> [@Alberto\_Paludetti1](#): > > Yes, I tried another cable: same problem. Do you already have a response from Athom support? ---
**Author:** ![Alberto\_Paludetti1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alberto_paludetti1/32/137848_2.png) [@Alberto\_Paludetti1](https://community.homey.app/u/Alberto_Paludetti1)\ **Post date:** [July 25, 2025, 10:45am UTC](https://community.homey.app/t/homey-keeps-restarting/140344/22 "2025-07-25T10:45:56Z")
No 😢 ---
**Author:** ![Worlty](https://avatars.discourse-cdn.com/v4/letter/w/4af34b/32.png) [@Worlty](https://community.homey.app/u/Worlty)\ **Post date:** [July 26, 2025, 6:41am UTC](https://community.homey.app/t/homey-keeps-restarting/140344/23 "2025-07-26T06:41:18Z")
I have same problem. Homey Pro offline a lot, restart reaon shows restart ota ---
**Author:** ![Alberto\_Paludetti1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alberto_paludetti1/32/137848_2.png) [@Alberto\_Paludetti1](https://community.homey.app/u/Alberto_Paludetti1)\ **Post date:** [July 27, 2025, 4:45pm UTC](https://community.homey.app/t/homey-keeps-restarting/140344/24 "2025-07-27T16:45:17Z")
UPDATE: without internet connection Homey starts without any problem. I was able to send Athom a diagnostic report: they say there’s an app that fills up the memory at boot but they don’t know which app is… I disabled all apps and the problem persists, only with a boot without internet connection Homey boots and stay active. After the boot I connect LAN cable and Homey goes online, now has been almost 2 day with Homey up and running, everything works but if I restart with internet connection active (I mean with the LAN cable connected) I have the same problemi with homey restarting over and over… I sent another diagnostic report to Athom, I’m looking forward to see the reply! ---
**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\ **Post date:** [July 29, 2025, 10:50am UTC](https://community.homey.app/t/homey-keeps-restarting/140344/25 "2025-07-29T10:50:57Z")
I hade issues with the Philips Tv App, it used 8GB memory (I have changed my Pi to one with more memory). Deleted the app and had no issues after that. ---
**Author:** ![Craig\_Engel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/craig_engel/32/83355_2.png) [@Craig\_Engel](https://community.homey.app/u/Craig_Engel)\ **Post date:** [July 29, 2025, 2:19pm UTC](https://community.homey.app/t/homey-keeps-restarting/140344/26 "2025-07-29T14:19:26Z")
I had the same problem. The router was band steering to 5GHZ. Ensure your 5GHz network is not active; then, connect to the 2.5GHz network. I installed a plug-in extender that only has 2.5 and connected it to that. ---
**Author:** ![HerbieOza](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/herbieoza/32/51547_2.png) [@HerbieOza](https://community.homey.app/u/HerbieOza)\ **Post date:** [July 29, 2025, 9:46pm UTC](https://community.homey.app/t/homey-keeps-restarting/140344/27 "2025-07-29T21:46:33Z")
Contact support, they wil help you with your adapter ---
**Author:** ![Alberto\_Paludetti1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alberto_paludetti1/32/137848_2.png) [@Alberto\_Paludetti1](https://community.homey.app/u/Alberto_Paludetti1)\ **Post date:** [July 29, 2025, 10:27pm UTC](https://community.homey.app/t/homey-keeps-restarting/140344/28 "2025-07-29T22:27:02Z")
The adapter works fine, I’ve tg e same problem with WiFi… ---
**Author:** ![Alberto\_Paludetti1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alberto_paludetti1/32/137848_2.png) [@Alberto\_Paludetti1](https://community.homey.app/u/Alberto_Paludetti1)\ **Post date:** [July 30, 2025, 10:16am UTC](https://community.homey.app/t/homey-keeps-restarting/140344/29 "2025-07-30T10:16:07Z")
UPDATE 2: Athom is investigating the problem… it seems that the Matter Manager has some problems in the boot process. ---
**Author:** ![JohanTeuling](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johanteuling/32/75816_2.png) [@JohanTeuling](https://community.homey.app/u/JohanTeuling)\ **Post date:** [July 31, 2025, 11:05am UTC](https://community.homey.app/t/homey-keeps-restarting/140344/30 "2025-07-31T11:05:14Z")
I have the same problem now already for 8 weeks, and I did not care to search for a solution because I thougt it will be solved after a proper nw update. ---
**Author:** ![edmond88888](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edmond88888/32/121623_2.png) [@edmond88888](https://community.homey.app/u/edmond88888)\ **Post date:** [October 24, 2025, 2:20pm UTC](https://community.homey.app/t/homey-keeps-restarting/140344/31 "2025-10-24T14:20:00Z")
Hi Alberto, I have the same issue now. Did Athom resolve the issue? ---
**Author:** ![Alberto\_Paludetti1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alberto_paludetti1/32/137848_2.png) [@Alberto\_Paludetti1](https://community.homey.app/u/Alberto_Paludetti1)\ **Post date:** [October 24, 2025, 2:37pm UTC](https://community.homey.app/t/homey-keeps-restarting/140344/32 "2025-10-24T14:37:42Z")
NO! They sent me another Ethernet Adapter but it doesn’t work. Now they told me to sent my homey to Atom for further analysis… Sending my homey to them means staying a couple of week without my smart home: I’m thinking about it! ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [October 24, 2025, 2:45pm UTC](https://community.homey.app/t/homey-keeps-restarting/140344/33 "2025-10-24T14:45:00Z")
Do what I did when the same happened to me: switch over to Home Assistant. ---
**Author:** ![Alberto\_Paludetti1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alberto_paludetti1/32/137848_2.png) [@Alberto\_Paludetti1](https://community.homey.app/u/Alberto_Paludetti1)\ **Post date:** [October 24, 2025, 3:08pm UTC](https://community.homey.app/t/homey-keeps-restarting/140344/34 "2025-10-24T15:08:34Z")
I thought about it but I have Homey in my parent’s house and I need to control it via internet. Remote access in Home Assistant is a paid service, right? And every light has a Vimar switch which is not supported in HA so Homey is still the best choice for me. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [October 24, 2025, 3:15pm UTC](https://community.homey.app/t/homey-keeps-restarting/140344/35 "2025-10-24T15:15:15Z")
There are many free options for remotely accessing Home Assistant, and I can find various references to people using Vimar with Home Assistant. ---
**Author:** ![edmond88888](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edmond88888/32/121623_2.png) [@edmond88888](https://community.homey.app/u/edmond88888)\ **Post date:** [October 24, 2025, 3:44pm UTC](https://community.homey.app/t/homey-keeps-restarting/140344/36 "2025-10-24T15:44:43Z")
I am switching to home assistant….. I have just bought it online. ---
**Author:** ![Brock\_Dom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brock_dom/32/123975_2.png) [@Brock\_Dom](https://community.homey.app/u/Brock_Dom)\ **Post date:** [April 19, 2026, 2:02am UTC](https://community.homey.app/t/homey-keeps-restarting/140344/37 "2026-04-19T02:02:49Z")
Any updates or further advice? I’m suffering the exact same problem now and struggling to fix. [Previous page](https://community.homey.app/t/homey-keeps-restarting/140344.md?page=1)