# Homey keeps going offline since 3 update days ago **URL:** \ **Category:** Questions & Help\ **Created:** [December 16, 2025, 10:54pm UTC](https://community.homey.app/t/homey-keeps-going-offline-since-3-update-days-ago/147051 "2025-12-16T22:54:38Z")\ **Posts on this page:** 16\ **Page:** 3
**Author:** ![Jorgen\_Holmsbo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jorgen_holmsbo/32/120768_2.png) [@Jorgen\_Holmsbo](https://community.homey.app/u/Jorgen_Holmsbo)\ **Post date:** [January 16, 2026, 9:00am UTC](https://community.homey.app/t/homey-keeps-going-offline-since-3-update-days-ago/147051/41 "2026-01-16T09:00:53Z")
@Doekse Please read through the above issue that we see above. Different apps, started after Homey firmware upgrade, no other change at the same time. The issue is reproducable in SHS as well so it has nothing to do with any power adapter. I’ve put all steps together to make it happen. ---
**Author:** ![Jorgen\_Holmsbo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jorgen_holmsbo/32/120768_2.png) [@Jorgen\_Holmsbo](https://community.homey.app/u/Jorgen_Holmsbo)\ **Post date:** [January 22, 2026, 12:27pm UTC](https://community.homey.app/t/homey-keeps-going-offline-since-3-update-days-ago/147051/42 "2026-01-22T12:27:38Z")
@Ruud_Geelen If I add my SMA Energy Meter and Inverter as devices, but choose to exclude from Energy in the app advanced settings I get a stable environment without Homey crashes. Do you have the same possibility for Home Wizard? ---
**Author:** ![Giovanni4312](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/giovanni4312/32/155115_2.png) [@Giovanni4312](https://community.homey.app/u/Giovanni4312)\ **Post date:** [January 26, 2026, 8:25am UTC](https://community.homey.app/t/homey-keeps-going-offline-since-3-update-days-ago/147051/43 "2026-01-26T08:25:23Z")
What’s this flow supposed to do? How do you know when the system goes offline? It could go down at 2 PM, and you’ve scheduled it to reboot at 3 AM. We need to find a way to reboot the machine every time it goes offline. ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [January 26, 2026, 8:37am UTC](https://community.homey.app/t/homey-keeps-going-offline-since-3-update-days-ago/147051/44 "2026-01-26T08:37:34Z")
Maybe you can create an Advanced Flow: When: every 5 minutes Then: make a HTTP GET request to [https://connectivitycheck.gstatic.com/generate\_204](https://connectivitycheck.gstatic.com/generate_204) Then connect the error point to a “Restart Homey” card ---
**Author:** ![Giovanni4312](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/giovanni4312/32/155115_2.png) [@Giovanni4312](https://community.homey.app/u/Giovanni4312)\ **Post date:** [January 26, 2026, 12:32pm UTC](https://community.homey.app/t/homey-keeps-going-offline-since-3-update-days-ago/147051/45 "2026-01-26T12:32:54Z")
like this? ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/1/61e4f85d274ae6b38b7364321ff5c880f833cf58.png) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [January 26, 2026, 4:07pm UTC](https://community.homey.app/t/homey-keeps-going-offline-since-3-update-days-ago/147051/46 "2026-01-26T16:07:52Z")
I answered an other persons question on how to reboot Homey on a schedule. That is exactly what my example flow “is supposed to do”. ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [January 26, 2026, 4:10pm UTC](https://community.homey.app/t/homey-keeps-going-offline-since-3-update-days-ago/147051/47 "2026-01-26T16:10:49Z")
Yes that can work if you want it to reboot when it has no internet connection. But note that the push notification won’t be triggered, since all Flows are stopped on a restart ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [January 26, 2026, 5:24pm UTC](https://community.homey.app/t/homey-keeps-going-offline-since-3-update-days-ago/147051/48 "2026-01-26T17:24:33Z")
Or it might be better to use Every 30 minutes to prevent Homey from bootlooping when it doesn’t connect to WiFi quickly enough ---
**Author:** ![Giovanni4312](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/giovanni4312/32/155115_2.png) [@Giovanni4312](https://community.homey.app/u/Giovanni4312)\ **Post date:** [January 26, 2026, 7:56pm UTC](https://community.homey.app/t/homey-keeps-going-offline-since-3-update-days-ago/147051/49 "2026-01-26T19:56:31Z")
Seems working ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/e/3e8b72ac3de5cfab7ac6d267939989e5ac890eb9.png) ---
**Author:** ![Ruud\_Geelen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ruud_geelen/32/114895_2.png) [@Ruud\_Geelen](https://community.homey.app/u/Ruud_Geelen)\ **Post date:** [January 29, 2026, 4:56pm UTC](https://community.homey.app/t/homey-keeps-going-offline-since-3-update-days-ago/147051/50 "2026-01-29T16:56:39Z")
@Jorgen_Holmsbo not tried yet. My home acceptance of using Homey is below freezing point 😉 and I am away for a bit now so just waiting before proceeding the experiments. But also seen: I use a temp & humidity sensor from Aqara to control the basement dehumidifier. Works fine until I look at graphs in homey from that device. Since the update it apparently doesn’t store data anymore and when trying to read historical data the HP23 crashes also. So maybe not just energy management but data lookup or so. I updated my case with Athom and this passed to development. Also done on request of Athom: create backup, factory reset, just add a few Zigbee devices and see if the system remains stable. It was stable until I tried to get to data of the aqara sensor. I am in doubt if Homey for me is a system to rely on now for domotica when looking for a stable system to control the home with more than just flipping lights. ---
**Author:** ![Jorgen\_Holmsbo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jorgen_holmsbo/32/120768_2.png) [@Jorgen\_Holmsbo](https://community.homey.app/u/Jorgen_Holmsbo)\ **Post date:** [February 3, 2026, 9:13am UTC](https://community.homey.app/t/homey-keeps-going-offline-since-3-update-days-ago/147051/51 "2026-02-03T09:13:34Z")
If I go to insights looking at historical data from the energy meter my Homey crashes as well. Did you forward my findings to the support as well to add to your case or should I open another one? ---
**Author:** ![Ruud\_Geelen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ruud_geelen/32/114895_2.png) [@Ruud\_Geelen](https://community.homey.app/u/Ruud_Geelen)\ **Post date:** [February 3, 2026, 11:19am UTC](https://community.homey.app/t/homey-keeps-going-offline-since-3-update-days-ago/147051/52 "2026-02-03T11:19:31Z")
Yes I updated the case. It is with the development team, so not sure at what pace this will be addressed. But opening another case may help? It takes too long now…. ---
**Author:** ![Ruud\_Geelen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ruud_geelen/32/114895_2.png) [@Ruud\_Geelen](https://community.homey.app/u/Ruud_Geelen)\ **Post date:** [February 6, 2026, 10:22am UTC](https://community.homey.app/t/homey-keeps-going-offline-since-3-update-days-ago/147051/53 "2026-02-06T10:22:14Z")
Update: they found the issue and is fixed in the current experimental update (enable via [https://tools.developer.homey.app/tools/settings](https://tools.developer.homey.app/tools/settings)) or in the next stable release, expected somewhere in the next 2 weeks. ---
**Author:** ![Jorgen\_Holmsbo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jorgen_holmsbo/32/120768_2.png) [@Jorgen\_Holmsbo](https://community.homey.app/u/Jorgen_Holmsbo)\ **Post date:** [February 17, 2026, 2:32pm UTC](https://community.homey.app/t/homey-keeps-going-offline-since-3-update-days-ago/147051/54 "2026-02-17T14:32:46Z")
Bugfix delivered in firmware version 12.12.0 seems to fix my issues with Homey crashes that was introduced with the 12.10.0 firmware in December. ---
**Author:** ![Ruud\_Geelen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ruud_geelen/32/114895_2.png) [@Ruud\_Geelen](https://community.homey.app/u/Ruud_Geelen)\ **Post date:** [February 18, 2026, 12:16pm UTC](https://community.homey.app/t/homey-keeps-going-offline-since-3-update-days-ago/147051/55 "2026-02-18T12:16:53Z")
Yes, mine is also running stable! ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [August 21, 2026, 7:46pm UTC](https://community.homey.app/t/homey-keeps-going-offline-since-3-update-days-ago/147051/56 "2026-08-21T19:46:17Z")
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