# Homey insights and backup errors! **URL:** \ **Category:** Questions & Help\ **Created:** [February 18, 2020, 6:05am UTC](https://community.homey.app/t/homey-insights-and-backup-errors/26036 "2020-02-18T06:05:22Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [February 18, 2020, 6:32am UTC](https://community.homey.app/t/homey-insights-and-backup-errors/26036/2 "2020-02-18T06:32:09Z")
> [@AlexEbner](#): > > What can i do? Contact support and send a diagnostics log. > [@Welcome to the forum!](https://community.homey.app/t/welcome-to-the-forum/31/1): > > When you need direct support from Athom please visit [https://support.athom.com](https://support.athom.com/) for our new help center. > It is very important to report all issues you find here: [https://support.athom.com/hc/requests/new](https://support.athom.com/hc/requests/new) or mail to [support@athom.com](mailto:support@athom.com). --- _[View the full topic](https://community.homey.app/t/homey-insights-and-backup-errors/26036)._