# Homey goes offline **URL:** \ **Category:** Questions & Help\ **Created:** [July 23, 2021, 8:23am UTC](https://community.homey.app/t/homey-goes-offline/49699 "2021-07-23T08:23:50Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Jack\_Wijnands](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jack_wijnands/32/38436_2.png) [@Jack\_Wijnands](https://community.homey.app/u/Jack_Wijnands)\ **Post date:** [July 23, 2021, 8:23am UTC](https://community.homey.app/t/homey-goes-offline/49699/1 "2021-07-23T08:23:50Z")
Out of the blue my Homey goes offline. It was working fine before. I have no items added recently. The ring is flashing red. I have no clou, its been working errorfree as long as I have my homey. . I Think this problem has started after the update to version 7.1.0. Its now on and off intermittently. What could be the reason and more important, how do I fix it? Thxs in advance ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [July 23, 2021, 8:49am UTC](https://community.homey.app/t/homey-goes-offline/49699/2 "2021-07-23T08:49:15Z")
> **[How to interpret the feedback from Homey's LED ring](https://support.athom.com/hc/en-us/articles/360009618514-How-to-interpret-the-feedback-from-Homey-s-LED-ring:)** > > The LED ring is one of the most distinguishable parts of Homey. Of course it is shiny and beautiful, but it also provides valuable feedback if you interpret it correctly. Read on for information on... " **Red** - Homey could not correctly start. Try the [Recovery procedure](https://support.athom.com/hc/en-us/articles/360012077534-How-to-set-Homey-in-recovery-mode-and-why)" If your Homey is still using its original power supply, I’d suggest replacing it with something better (5V, at least 2.1A). ---
**Author:** ![Jack\_Wijnands](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jack_wijnands/32/38436_2.png) [@Jack\_Wijnands](https://community.homey.app/u/Jack_Wijnands)\ **Post date:** [July 23, 2021, 8:54am UTC](https://community.homey.app/t/homey-goes-offline/49699/3 "2021-07-23T08:54:35Z")
HI Robert, Why would I do this? Does the adapter becomes bad or something? I will follow your advise and give it a try. Any known good working alternative? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [July 23, 2021, 9:08am UTC](https://community.homey.app/t/homey-goes-offline/49699/4 "2021-07-23T09:08:14Z")
> [@Jack\_Wijnands](#): > > Why would I do this? Does the adapter becomes bad or something? I will follow your advise and give it a try. Any known good working alternative? Yes, the adapter goes bad, it’s a known issue. Take any good brand USB charger that can deliver enough power (2.1A or more), not a cheap Chinese device (like the one that comes with Homey). ---
**Author:** ![Jack\_Wijnands](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jack_wijnands/32/38436_2.png) [@Jack\_Wijnands](https://community.homey.app/u/Jack_Wijnands)\ **Post date:** [July 23, 2021, 9:20am UTC](https://community.homey.app/t/homey-goes-offline/49699/5 "2021-07-23T09:20:21Z")
I just added an old 5v 2A adapter, Its been on line since. Will purchase a new one. Is the amperage very important? ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [July 23, 2021, 9:59am UTC](https://community.homey.app/t/homey-goes-offline/49699/6 "2021-07-23T09:59:26Z")
> [@Jack\_Wijnands](#): > > Will purchase a new one Make a ticket at Athom and they will send u a new one. ---
**Author:** ![Jack\_Wijnands](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jack_wijnands/32/38436_2.png) [@Jack\_Wijnands](https://community.homey.app/u/Jack_Wijnands)\ **Post date:** [July 23, 2021, 10:02am UTC](https://community.homey.app/t/homey-goes-offline/49699/7 "2021-07-23T10:02:40Z")
This was the solution, thank you very much! During this proces my Xiaomi Light Sensor has stooped working, the other devices are all working properly.