# Homey gets 'offline': related topics

**URL:** <https://community.homey.app/t/homey-gets-offline-related-topics/101941>\
**Category:** Devices\
**Tags:** homey-pro\
**Created:** [January 22, 2024, 8:50am UTC](https://community.homey.app/t/homey-gets-offline-related-topics/101941 "2024-01-22T08:50:14Z")\
**Posts on this page:** 1\
**Showing post:** 17

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [January 28, 2024, 8:33pm UTC](https://community.homey.app/t/homey-gets-offline-related-topics/101941/17 "2024-01-28T20:33:39Z")

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> [@MarnixK](#):
>
> It’s not about HP2023

while they share Athom’s Cloud backend, the Homey (Pro) (Early 2016-2019) and Homey Pro (Early 2023) are complete different.

The Homey (Pro) (Early 2016-2019) is known for only connecting to Wifi 2.4 GHz. Mostly an Setup Issue, if it is connected / works it most of the time keeps working.

The Homey Pro (Early 2023) is known for having an issue at some WiFi networks/ Access Point configurations (Reported as a Raspberry PI CM4 Driver Issue)

What is the goal of this Topic combining all different topics for different issue’s / causes that have just one same symptom (Homey Disconnected)

In my opinion collecting all that complete different issues together isn’t going to help users isolate their own problem, nor help users find fixes for verry specific issue’s (like the CM4 driver in certain Wifi Setups)

> Edit: Maybe in my assumption it was created for the different Topics about one problem (HP2023 / Mostly CM4 Driver) but If I missed the real Goal for this Topic, let me know.

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