# Homey Energy Dongle - EON Landis+Gyr E360LTE problem

**URL:** <https://community.homey.app/t/homey-energy-dongle-eon-landis-gyr-e360lte-problem/136313>\
**Category:** 🇸🇪 Svenska (Swedish)\
**Created:** [May 10, 2025, 10:02pm UTC](https://community.homey.app/t/homey-energy-dongle-eon-landis-gyr-e360lte-problem/136313 "2025-05-10T22:02:38Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![BufferOverflow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bufferoverflow/32/12568_2.png) [@BufferOverflow](https://community.homey.app/u/BufferOverflow)\
**Post date:** [May 10, 2025, 10:02pm UTC](https://community.homey.app/t/homey-energy-dongle-eon-landis-gyr-e360lte-problem/136313/1 "2025-05-10T22:02:38Z")

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Hej,

EON som nätleverantör och har en Landis+Gyr E360LTE F3\_100.

Har installerat Energy Dongle och den har gått igenom uppdateringen. Men sen får den ingen data från enheten

Måste jag be EON aktivera något?

Tack för ev. tips! 🙂

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<div class="post-metadata">

**Author:** ![AltonV](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/altonv/32/130229_2.png) [@AltonV](https://community.homey.app/u/AltonV)\
**Post date:** [May 10, 2025, 10:34pm UTC](https://community.homey.app/t/homey-energy-dongle-eon-landis-gyr-e360lte-problem/136313/2 "2025-05-10T22:34:47Z")

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Du måste be dom aktivera porten.  
Kan vara så att du kan göra det själv genom att logga in på deras hemsida

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [May 10, 2025, 10:35pm UTC](https://community.homey.app/t/homey-energy-dongle-eon-landis-gyr-e360lte-problem/136313/3 "2025-05-10T22:35:15Z")

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(översatt med deepl .com)

Endast L&G 360 är listad som kompatibel, men

> [@BufferOverflow](#):
>
> E360LTE F3\_100

nämns inte:

 ![Screenshot_20250511_002442_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/2/62361fd64fbf230101e00c8caf1f38713abed14c.jpeg)

P1-porten kan fortfarande behöva aktiveras:

 ![Screenshot_20250511_002553_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/4/f4717c3406cfbc6b9c47b7c17357073a917ca688.jpeg)

 ![Screenshot_20250511_003259_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/5/45a94580729bc0cee26cc0f49c5c5e88213b5ca9.jpeg)  
[https://support.homey.app/hc/en-us/articles/17233328965916-Compatibility-of-the-Homey-Energy-Dongle](https://support.homey.app/hc/en-us/articles/17233328965916-Compatibility-of-the-Homey-Energy-Dongle)

Rapportera det också till support!