# Homey (early 2019) stopped accepting Zigbee devices **URL:** \ **Category:** Questions & Help\ **Tags:** zigbee, homey-pro\ **Created:** [October 4, 2022, 9:25am UTC](https://community.homey.app/t/homey-early-2019-stopped-accepting-zigbee-devices/69854 "2022-10-04T09:25:14Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [October 4, 2022, 11:59am UTC](https://community.homey.app/t/homey-early-2019-stopped-accepting-zigbee-devices/69854/2 "2022-10-04T11:59:51Z")
Try an other power supply, 5V and 2A or higher. or, if that is not sufficient, Try the “Download full software update”. This helped solving your issue. How to: > [@\[HowTo\]\[Pro\] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222): > > This option is only for Homey (Pro) models “Early 2016”, “Early 2018” and “Early 2019” so Only the White Ball’s Sometimes you need the extra options, things hidden for normal use, for example: Full Firmware download Complete Reset to sell your old Homey Or maybe you just want to change Homey’s WiFi. There are now a couple of extra options in the mobile Apps, so no need to use an FireFox or Chome Browser with flags enabled to press the Alt- key on your keyboard. Just use your App from no… Happy user: > [@Homey Pro baut kein Zigbeenetz mehr auf](https://community.homey.app/t/homey-pro-baut-kein-zigbeenetz-mehr-auf/62396/7): > > Ein Komplettsoftware Update hat geholfen! --- _[View the full topic](https://community.homey.app/t/homey-early-2019-stopped-accepting-zigbee-devices/69854)._