# Homey (Early 2016) keeps showing the orange loading animation and is offline during that time

**URL:** <https://community.homey.app/t/homey-early-2016-keeps-showing-the-orange-loading-animation-and-is-offline-during-that-time/74465>\
**Category:** Questions & Help\
**Created:** [January 2, 2023, 11:51am UTC](https://community.homey.app/t/homey-early-2016-keeps-showing-the-orange-loading-animation-and-is-offline-during-that-time/74465 "2023-01-02T11:51:22Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [January 2, 2023, 11:59am UTC](https://community.homey.app/t/homey-early-2016-keeps-showing-the-orange-loading-animation-and-is-offline-during-that-time/74465/2 "2023-01-02T11:59:48Z")

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Did you replace the power unit as well (5V and 2A or more)?

When you have a recent backup, a factory reset and then a restore of the backup should bring Homey back in the state of what it was when the backup was made.  
You can even restore a Homey to a brand new Homey that way. Flows, devices, everything should work.  
Only community store apps, and apps installed by CLI have to be installed by yourself.

For now, I’d like to advice to start Homey in [recovery](https://tools.developer.homey.app/tools/system) and perform a ‘full software download’.  
That can solve vague issues like your Homey show.

> [@\[HowTo\]\[Pro\] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222):
>
> This option is only for Homey (Pro) models “Early 2016”, “Early 2018” and “Early 2019” so Only the White Ball’s Sometimes you need the extra options, things hidden for normal use, for example: Full Firmware download Complete Reset to sell your old Homey Or maybe you just want to change Homey’s WiFi. There are now a couple of extra options in the mobile Apps, so no need to use an FireFox or Chome Browser with flags enabled to press the Alt- key on your keyboard. Just use your App from no…

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