# Homey doesn't start

**URL:** <https://community.homey.app/t/homey-doesnt-start/146146>\
**Category:** Questions & Help\
**Created:** [November 29, 2025, 8:16pm UTC](https://community.homey.app/t/homey-doesnt-start/146146 "2025-11-29T20:16:03Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 1, 2025, 5:28pm UTC](https://community.homey.app/t/homey-doesnt-start/146146/8 "2025-12-01T17:28:11Z")

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Glad it woke up again.

> [@Bisch](#):
>
> The Apps and flows can only be backuped using a subscription, right?

True for (Pro) 2016-2019 models.  
The Pro 2023/mini can also be backed op per USB connection to a PC/Laptop/etc., but this needs manual intervention, and Homey will be offline.  
It can be a life saver regarding firmware upgrades, because it’ll create a 1:1 copy of your Homey, which makes it possible to downgrade firmware;  
This isn’t possible with the backup subscription.

> [@Bisch](#):
>
> In case I wanna buy a newer model. Can you simply move flows/devices/apps to a new homey?

Yes, by restoring a cloud backup from Homey 2016-2019.  
This should work flawless, but issues have bern reported with zigbee & z-wave devices.  
I guess “patience” is a factor \> Those kind of mesh networks need to build themselves from scratch and settle. This can take up to several hours.

Knowledge base article:  
[https://support.homey.app/hc/en-us/articles/9302284997660-Migrating-from-Homey-Pro-2016-2019-to-Homey-Pro-Early-2023](https://support.homey.app/hc/en-us/articles/9302284997660-Migrating-from-Homey-Pro-2016-2019-to-Homey-Pro-Early-2023)

And here’s a great community topic:

> [@\[HowTo\] Homey Pro (Early 2023) - Migrating from Homey (Pro) (Early 2016-2019)](https://community.homey.app/t/howto-homey-pro-early-2023-migrating-from-homey-pro-early-2016-2019/77516):
>
> I see a lot of questions on Slack and here due to mistakes or nor reading. Lets see if we can organize them by topic. I have written a [[HowTo] Homey Backup and Restore - Homey Migration](https://community.homey.app/t/howto-homey-backup-and-restore-homey-migration/25732) before when Backup-Restore came available. Almost everything from the old topic is still true, Add to that: You need a recent successful backup of your other Homey; Not validated, but pretty sure: you can’t migrate back from a Backup if the new Model Homey to a older model Homey! Check all Homey apps on you…

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_[View the full topic](https://community.homey.app/t/homey-doesnt-start/146146)._
