# Homey doesn’t recognize Fibaro wall plug

**URL:** <https://community.homey.app/t/homey-doesn-t-recognize-fibaro-wall-plug/15629>\
**Category:** Devices\
**Tags:** z-wave\
**Created:** [July 15, 2019, 7:22pm UTC](https://community.homey.app/t/homey-doesn-t-recognize-fibaro-wall-plug/15629 "2019-07-15T19:22:34Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Martijn\_Heitink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_heitink/32/12430_2.png) [@Martijn\_Heitink](https://community.homey.app/u/Martijn_Heitink)\
**Post date:** [July 15, 2019, 7:22pm UTC](https://community.homey.app/t/homey-doesn-t-recognize-fibaro-wall-plug/15629/1 "2019-07-15T19:22:34Z")

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Since a few days I own a new Homey. Today I tried to connect a new Fibaro Z-wave Plus wall plug. Unfortunately Homey doesn’t recognize the device. Not when plugging in the Fibaro, nor after pushing the button on it 3 times. Why? Anyone who can help?

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/9/9e20ce3aa19557528f3e216471aa5a1221b51606.jpeg)

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<div class="post-metadata">

**Author:** ![Martijn\_Heitink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_heitink/32/12430_2.png) [@Martijn\_Heitink](https://community.homey.app/u/Martijn_Heitink)\
**Post date:** [July 15, 2019, 8:14pm UTC](https://community.homey.app/t/homey-doesn-t-recognize-fibaro-wall-plug/15629/3 "2019-07-15T20:14:16Z")

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I don’t have any other Z-wave devices yet. So, when I try what you suggest, it says ‘couldn’t remove device’.

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [July 15, 2019, 8:16pm UTC](https://community.homey.app/t/homey-doesn-t-recognize-fibaro-wall-plug/15629/5 "2019-07-15T20:16:57Z")

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[Reset.](https://community.homey.app/t/reset-your-device-before-adding-it-to-homey/8924) \<Link,click!

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<div class="post-metadata">

**Author:** ![Martijn\_Heitink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_heitink/32/12430_2.png) [@Martijn\_Heitink](https://community.homey.app/u/Martijn_Heitink)\
**Post date:** [July 15, 2019, 8:25pm UTC](https://community.homey.app/t/homey-doesn-t-recognize-fibaro-wall-plug/15629/6 "2019-07-15T20:25:22Z")

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Yep. 10 cm distance…

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<div class="post-metadata">

**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [July 15, 2019, 8:26pm UTC](https://community.homey.app/t/homey-doesn-t-recognize-fibaro-wall-plug/15629/7 "2019-07-15T20:26:58Z")

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And the remove device like Roy stated is working. Click remove device and then tripple click the button on the plug.

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<div class="post-metadata">

**Author:** ![Martijn\_Heitink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_heitink/32/12430_2.png) [@Martijn\_Heitink](https://community.homey.app/u/Martijn_Heitink)\
**Post date:** [July 15, 2019, 8:37pm UTC](https://community.homey.app/t/homey-doesn-t-recognize-fibaro-wall-plug/15629/8 "2019-07-15T20:37:44Z")

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Resetting the wall plug didn’t work

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<div class="post-metadata">

**Author:** ![Martijn\_Heitink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_heitink/32/12430_2.png) [@Martijn\_Heitink](https://community.homey.app/u/Martijn_Heitink)\
**Post date:** [July 15, 2019, 8:38pm UTC](https://community.homey.app/t/homey-doesn-t-recognize-fibaro-wall-plug/15629/9 "2019-07-15T20:38:24Z")

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Removing the device and clicking 3 times the B button didnt work

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<div class="post-metadata">

**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [July 15, 2019, 8:40pm UTC](https://community.homey.app/t/homey-doesn-t-recognize-fibaro-wall-plug/15629/10 "2019-07-15T20:40:22Z")

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And u did hit the button like u mean it aye? Like 3 times within 1 second?

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<div class="post-metadata">

**Author:** ![Martijn\_Heitink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_heitink/32/12430_2.png) [@Martijn\_Heitink](https://community.homey.app/u/Martijn_Heitink)\
**Post date:** [July 15, 2019, 8:43pm UTC](https://community.homey.app/t/homey-doesn-t-recognize-fibaro-wall-plug/15629/12 "2019-07-15T20:43:00Z")

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Thanks! That did work! I didn’t know I had to push that button that quickly! Thanks all!