# Homey died, setting up new Homey

**URL:** <https://community.homey.app/t/homey-died-setting-up-new-homey/61159>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [February 28, 2022, 2:08pm UTC](https://community.homey.app/t/homey-died-setting-up-new-homey/61159 "2022-02-28T14:08:24Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![I\_am\_who](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/i_am_who/32/19571_2.png) [@I\_am\_who](https://community.homey.app/u/I_am_who)\
**Post date:** [February 28, 2022, 2:08pm UTC](https://community.homey.app/t/homey-died-setting-up-new-homey/61159/1 "2022-02-28T14:08:24Z")

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Couple of days ago my homey-pro died. First every now and then it would seize up, maybe once/twice a week. A PTP would do the trick. Up until few days back. A PTP did nothing. Swapped powerbrick for new one. Also nothing. Contacted Athom. They told me to contact retailer to swap for new one. Currently in RMA process.

My question is, are there any tips and tricks for setting up new/wiped Homey with putting back flow backups? I now I have to add all my \>150 devices. But any recommendations on order of steps, first update homey,  
what to avoid, would be highly appreciated. Maybe there is already a good forum item, checklist?

Thanks 👍🏻

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**Author:** ![Chris\_nl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chris_nl/32/27194_2.png) [@Chris\_nl](https://community.homey.app/u/Chris_nl)\
**Post date:** [February 28, 2022, 2:15pm UTC](https://community.homey.app/t/homey-died-setting-up-new-homey/61159/2 "2022-02-28T14:15:01Z")

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Do you already have Homey Backup?

> **[Backing up Homey Pro](https://support.homey.app/hc/en-us/articles/360010668340-Backing-up-Homey-Pro)**
>
> Homey Pro Backups automatically creates a backup of Homey every night to our cloud servers. Created backups can be restored at any time, which is especially useful when:
> 
> A new Homey is being set u...

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**Author:** ![I\_am\_who](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/i_am_who/32/19571_2.png) [@I\_am\_who](https://community.homey.app/u/I_am_who)\
**Post date:** [February 28, 2022, 2:22pm UTC](https://community.homey.app/t/homey-died-setting-up-new-homey/61159/3 "2022-02-28T14:22:56Z")

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Yes, very happy that I do have a backup. Are the backup instructions the propper way to go?

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [February 28, 2022, 5:31pm UTC](https://community.homey.app/t/homey-died-setting-up-new-homey/61159/4 "2022-02-28T17:31:24Z")

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If I remember correctly, my new Homey detected that I had a backup during the initial setup and asked if I wanted to restore it. I just selected yes and it did the rest.

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**Author:** ![I\_am\_who](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/i_am_who/32/19571_2.png) [@I\_am\_who](https://community.homey.app/u/I_am_who)\
**Post date:** [February 28, 2022, 6:50pm UTC](https://community.homey.app/t/homey-died-setting-up-new-homey/61159/5 "2022-02-28T18:50:49Z")

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Thanks, just heard it’s going to a licenced repair facility. Now need to be patient…