# Homey Died, Red ring

**URL:** <https://community.homey.app/t/homey-died-red-ring/76783>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [February 23, 2023, 9:09am UTC](https://community.homey.app/t/homey-died-red-ring/76783 "2023-02-23T09:09:05Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![NickvanderGraaf](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nickvandergraaf/32/2377_2.png) [@NickvanderGraaf](https://community.homey.app/u/NickvanderGraaf)\
**Post date:** [February 23, 2023, 9:09am UTC](https://community.homey.app/t/homey-died-red-ring/76783/1 "2023-02-23T09:09:05Z")

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Yesterday my Homey suddenly stopped working. No response at all.  
No longer visible in my network. That’s why I took the steam off the homey and let it reboot.  
After about 2 minutes a yellow rotating ring. Turn it into the Red ring.  
I’ve rebooted it several times, and also had it off the power for over 10 minutes.  
I also can’t get it into recovery mode by holding the homey upside down.

Does anyone have any tips?

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**Author:** ![R0el](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/r0el/32/3955_2.png) [@R0el](https://community.homey.app/u/R0el)\
**Post date:** [February 23, 2023, 9:18am UTC](https://community.homey.app/t/homey-died-red-ring/76783/2 "2023-02-23T09:18:42Z")

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Have you tried a different power supply?  
The original one may give some issues.  
Please check of you use another one that is has at least 2A.

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**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\
**Post date:** [February 23, 2023, 9:19am UTC](https://community.homey.app/t/homey-died-red-ring/76783/3 "2023-02-23T09:19:51Z")

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[Other power adapter](https://community.homey.app/t/homey-red-ring-cannot-reset-nor-add-all-options-exhausted/32454)

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**Author:** ![NickvanderGraaf](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nickvandergraaf/32/2377_2.png) [@NickvanderGraaf](https://community.homey.app/u/NickvanderGraaf)\
**Post date:** [February 23, 2023, 9:59am UTC](https://community.homey.app/t/homey-died-red-ring/76783/4 "2023-02-23T09:59:26Z")

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I’m sorry, Yes I also tried an other adapter & cables.

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**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\
**Post date:** [February 23, 2023, 10:30am UTC](https://community.homey.app/t/homey-died-red-ring/76783/5 "2023-02-23T10:30:08Z")

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In that case contact Athom [Athom support ticket](https://support.homey.app/hc/en-us/articles/360015784034-Submitting-a-support-request)

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**Author:** ![NickvanderGraaf](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nickvandergraaf/32/2377_2.png) [@NickvanderGraaf](https://community.homey.app/u/NickvanderGraaf)\
**Post date:** [February 23, 2023, 8:35pm UTC](https://community.homey.app/t/homey-died-red-ring/76783/6 "2023-02-23T20:35:14Z")

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I’m send it to Athom and they will take a look at it.  
Thanks for the advice