# Homey crashing

**URL:** <https://community.homey.app/t/homey-crashing/86740>\
**Category:** Devices\
**Created:** [August 10, 2023, 7:25pm UTC](https://community.homey.app/t/homey-crashing/86740 "2023-08-10T19:25:06Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Fiffe\_Fiffe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fiffe_fiffe/32/79060_2.png) [@Fiffe\_Fiffe](https://community.homey.app/u/Fiffe_Fiffe)\
**Post date:** [August 10, 2023, 7:25pm UTC](https://community.homey.app/t/homey-crashing/86740/1 "2023-08-10T19:25:07Z")

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Hi. My Homey has crashed 3times since the last fw update. Anybody else who are experiencing this??

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 10, 2023, 7:40pm UTC](https://community.homey.app/t/homey-crashing/86740/2 "2023-08-10T19:40:49Z")

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> [@Fiffe\_Fiffe](#):
>
> has crashed 3times

What homey do [You have?](https://community.homey.app/t/problems-with-homey/35744)  
What is [YOUR latest Firmware?](https://community.homey.app/t/problems-with-homey/35744)  
How did you see and concluded it Crashed?  
What have you done to resolve it?

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**Author:** ![Fiffe\_Fiffe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fiffe_fiffe/32/79060_2.png) [@Fiffe\_Fiffe](https://community.homey.app/u/Fiffe_Fiffe)\
**Post date:** [August 10, 2023, 8:04pm UTC](https://community.homey.app/t/homey-crashing/86740/3 "2023-08-10T20:04:07Z")

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I have 10.0.1  
Have experienced “breathing” red light 3 times know during day. Have a flow that restarts the device to refresh it due to the reason that if i dont restart it every day, the device starts to lag a lot.

The crashes occurred every time without me working with it.

I have the new Homey Pro 2023.

Den tors 10 aug. 2023 21:50Geurt Dijker via Homey Community Forum \<[notifications@athom.discoursemail.com](mailto:notifications@athom.discoursemail.com)\> skrev:

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 10, 2023, 9:09pm UTC](https://community.homey.app/t/homey-crashing/86740/4 "2023-08-10T21:09:51Z")

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Hi,

I can’t discover if you followed the specific led advice

 ![Screenshot_20230810-230904_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/b/7bb777f697f974446d3cad1dd012a2156a5aa3d8.jpeg)

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 10, 2023, 9:16pm UTC](https://community.homey.app/t/homey-crashing/86740/5 "2023-08-10T21:16:44Z")

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> [@Fiffe\_Fiffe](#):
>
> Have experienced “breathing” red light 3 times know during day. Have a flow that restarts the device to refresh it due to the reason that if i dont restart it every day, the device starts to lag a lot.

Additional after above Restoring latest Firmware using USB:

That should never happen,

1. Create a support ticket at Athom ( [Support | Homey](https://homey.app/en-us/support/) )
2. Are you using the original USB-C Adapter? Does it mention 5.2V on the side?
3. Are you using the Ethernet Adapter? What if you remove it and use only WiFi?
4. Are you using the original USB-C Cable? Have you tried it with ONLY another short good Quality USB-C Cable?
5. Have you checked the:  
a) Core CPU Alarms?

> [@Power supply can cause slow Homey Pro 2023](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279/8):
>
> You can find videoCoreUnderVoltageCurrently and videoCordeUndervoltageOccured here: [Homey Developer Tools](https://tools.developer.homey.app/tools/system)

b) [[APP][Pro] sysInternals - Shows Homey’s System Internals](https://community.homey.app/t/app-pro-sysinternals-shows-homey-s-system-internals/78650)  
and/or  
c) Have you Checked the CPU speed Graph in Insights?
