# Homey crash, Homey is offline **URL:** \ **Category:** Questions & Help\ **Created:** [January 20, 2019, 10:32pm UTC](https://community.homey.app/t/homey-crash-homey-is-offline/7537 "2019-01-20T22:32:26Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Sigge](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sigge/32/12687_2.png) [@Sigge](https://community.homey.app/u/Sigge)\ **Post date:** [January 20, 2019, 10:32pm UTC](https://community.homey.app/t/homey-crash-homey-is-offline/7537/1 "2019-01-20T22:32:26Z")
Anyone else see this with 2.0? My homey has been rock solid before the upgrade, now I have seen this 3 times since the 2.0 upgrade about a week ago. It seems completely dead, can’t be pinged, no ports accessible (this works when it’s online) PTP will restore it… ---
**Author:** ![Jan\_Gleisner](https://avatars.discourse-cdn.com/v4/letter/j/65b543/32.png) [@Jan\_Gleisner](https://community.homey.app/u/Jan_Gleisner)\ **Post date:** [January 21, 2019, 6:51pm UTC](https://community.homey.app/t/homey-crash-homey-is-offline/7537/2 "2019-01-21T18:51:37Z")
Perhaps same source to my problems then: Since the update my Homey now takes 5-20 seconds to respond to input. Before the update the respond time was about 2 seconds. And the app blocks me out with a “Homey offline” message perhaps every 7:th time I open it. It’s like everything is being channeled through a cloud service and has become (more) internet dependent. I would prefer the opposite delevopment for a faster a and more reliable system. ---
**Author:** ![Sigge](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sigge/32/12687_2.png) [@Sigge](https://community.homey.app/u/Sigge)\ **Post date:** [January 21, 2019, 7:10pm UTC](https://community.homey.app/t/homey-crash-homey-is-offline/7537/3 "2019-01-21T19:10:19Z")
In my case it’s seems completely dead. I know the ip address and I can normally ping it with my computer. When this happens there is no response at all.