# Homey Cloud Backup - (part of Homey Pro Backups subscription)

**URL:** <https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523>\
**Category:** Ideas & Suggestions\
**Created:** [January 16, 2020, 9:48am UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523 "2020-01-16T09:48:25Z")\
**Posts on this page:** 13\
**Page:** 7

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**Author:** ![prosumer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/prosumer/32/166478_2.png) [@prosumer](https://community.homey.app/u/prosumer)\
**Post date:** [February 23, 2020, 12:30pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/129 "2020-02-23T12:30:32Z")

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Activated the free App Store Homey+ trial for a test run of the new backup functionality.

Surprised to see that there was already a backup listed for November 21 (2019)…

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [February 23, 2020, 12:38pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/130 "2020-02-23T12:38:53Z")

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> [@prosumer](#):
>
> Surprised to see that there was already a backup listed for November 21 (2019)…

Guess that was around the time the first additons of the backup code to the firmware and Athom testing the cloud infrastructure. I would not dare to trust it as there have been several additons to fix fe zigbee and zwave backup and restore to the firmware.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [February 23, 2020, 1:03pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/131 "2020-02-23T13:03:12Z")

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> [@Dijker](#):
>
> and Athom testing the cloud infrastructure

Without asking the users if they are okay with uploading their data to the cloud? Surely not.

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**Author:** ![prosumer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/prosumer/32/166478_2.png) [@prosumer](https://community.homey.app/u/prosumer)\
**Post date:** [February 23, 2020, 3:12pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/132 "2020-02-23T15:12:56Z")

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> [@robertklep](#):
>
> Without asking the users if they are okay with uploading their data to the cloud? Surely not.

Yes, I had the same thought here.

But maybe it’s just a (display) bug? (no real backup?)

After I made my first real backup and checked that on [My Account | Homey](https://homey.app/account/backups/) there was only 1 backup: that of today.

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**Author:** ![Wout-1976](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wout-1976/32/175413_2.png) [@Wout-1976](https://community.homey.app/u/Wout-1976)\
**Post date:** [September 13, 2020, 10:03am UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/134 "2020-09-13T10:03:24Z")

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Ik wil terug van 5.0 naar 4.2 op Homey Pro.  
Na de reset krijg ik de optie om een back-up uit te kiezen en terug te zetten.  
4.2 staat er tussen. en die selecteer ik dan ook.  
Maar als de restore klaar is heb ik gewoon weer 5.0 …

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**Author:** ![Ton\_van\_Rijnsoever](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ton_van_rijnsoever/32/6351_2.png) [@Ton\_van\_Rijnsoever](https://community.homey.app/u/Ton_van_Rijnsoever)\
**Post date:** [September 13, 2020, 10:18am UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/135 "2020-09-13T10:18:55Z")

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I just used the search function and came across this, it might help you [How to rollback firmware from V 5.0 back to V 4.20](https://community.homey.app/t/how-to-rollback-firmware-from-v-5-0-back-to-v-4-20/32796/11)

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**Author:** ![Wout-1976](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wout-1976/32/175413_2.png) [@Wout-1976](https://community.homey.app/u/Wout-1976)\
**Post date:** [September 13, 2020, 10:39am UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/136 "2020-09-13T10:39:05Z")

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Thanks Ton. It is updating now to 4.2 i hope.

But strange that the option Athom provides to set back an earlyer version does not work.

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**Author:** ![RogerSt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rogerst/32/12432_2.png) [@RogerSt](https://community.homey.app/u/RogerSt)\
**Post date:** [September 22, 2020, 10:44am UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/137 "2020-09-22T10:44:26Z")

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I personally think to remember that I have read somewhere, that AtHom indicates that once you’re on an experimental channel, you can’t go back to stable. Not sure whether this is for Apps only or also for firmware.

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**Author:** ![Igy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/igy/32/22144_2.png) [@Igy](https://community.homey.app/u/Igy)\
**Post date:** [September 23, 2020, 5:33am UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/138 "2020-09-23T05:33:12Z")

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Not since the backup was introduced. You can turn off experimental feature off anytime.

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**Author:** ![Robert\_Weststrate](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_weststrate/32/29891_2.png) [@Robert\_Weststrate](https://community.homey.app/u/Robert_Weststrate)\
**Post date:** [January 2, 2021, 11:29am UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/139 "2021-01-02T11:29:07Z")

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Hi I am a new Homey user and bought the Homey+ for backups.  
I do not see the backup option in my mobile app (6.2.0.652) homey version: 4.2.0  
In my account unnder backups I do not see an option to start a backup.  
I have read several posts and seen a video about the backup functionality, I understand that the backup functionality is stable from version 4.0, so whats wrong?

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [January 2, 2021, 1:08pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/140 "2021-01-02T13:08:08Z")

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Hi Robert,  
Welcome to the Community,  
Did you Purchase a Homey+ subscription in the App (per Month) or online in the store?  
If you log in it should be visible on the following page:

> **[My subscription | Homey](https://homey.app/en-us/account/subscriptions/)**
>
> An overview of all your Homey subscriptions

Only other thing I can think of if you didn’t login as Homey Owner to buy the option.  
(fe as secondary account Manager or Guest)

> **[Backing up Homey Pro (2016 — 2019)](https://support.homey.app/hc/en-us/articles/360010668340-Backing-up-Homey-Pro-2016-2019)**
>
> Homey Pro Backups automatically creates a backup of Homey every night to our cloud servers. Created backups can be restored at any time, which is especially useful when:
> 
> A new Homey is being set u...

> A Homey’s last 7 backups are stored in the cloud. Backups are bound to the account of the Homey’s **owner**.

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**Author:** ![Robert\_Weststrate](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_weststrate/32/29891_2.png) [@Robert\_Weststrate](https://community.homey.app/u/Robert_Weststrate)\
**Post date:** [January 3, 2021, 10:24am UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/141 "2021-01-03T10:24:41Z")

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Thanks Geurt,

I was indeed not the owner, but a manager. I changed it and made a manually backup.

Thanks!

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**Author:** ![co.noordhoek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/co.noordhoek/32/25556_2.png) [@co.noordhoek](https://community.homey.app/u/co.noordhoek)\
**Post date:** [October 12, 2025, 12:08pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/142 "2025-10-12T12:08:36Z")

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Omdat er geen backup’s gemaakt werden gedurende 7 maanden waar veel flow’s werden gewijzigd zou ik de mogelijk willen hebben dat er een bericht/melding ontvangen kan worden dagelijks of om de 3 dagen.

heeft iemand daar een oplossing voor?

in homey kun je wel kijken bij meer \> Back-ups maar een bericht naar je telefoon zou toch prettig zijn!!

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