# Homey Cloud Backup - (part of Homey Pro Backups subscription)

**URL:** <https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523>\
**Category:** Ideas & Suggestions\
**Created:** [January 16, 2020, 9:48am UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523 "2020-01-16T09:48:25Z")\
**Posts on this page:** 20\
**Page:** 5

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**Author:** ![KvM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kvm/32/6707_2.png) [@KvM](https://community.homey.app/u/KvM)\
**Post date:** [February 18, 2020, 3:00pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/84 "2020-02-18T15:00:10Z")

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I do have android version 4.02.474, but Home is still at 3.2.1, so no backup yet?

Can I force homey to update to 4.0 firmware? I’m not in experimental, and would like to keep it that way.

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**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\
**Post date:** [February 18, 2020, 3:04pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/85 "2020-02-18T15:04:13Z")

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Seems the version 4.0.0 is **Stable** as of now: (no more experimental)  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/b/0b05af3212f7248724ab05618105f55ea4e724f6.png)

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**Author:** ![KvM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kvm/32/6707_2.png) [@KvM](https://community.homey.app/u/KvM)\
**Post date:** [February 18, 2020, 3:05pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/86 "2020-02-18T15:05:16Z")

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Yeah, I also saw that.  
Guess they are rolling it out in batches, so I’ll need a little patience as it has been released only today.

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**Author:** ![Minimax](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/minimax/32/13787_2.png) [@Minimax](https://community.homey.app/u/Minimax)\
**Post date:** [February 18, 2020, 4:21pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/88 "2020-02-18T16:21:18Z")

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Just bought the Homey Pro and initiated the migration of my “old” Homey backup.  
Everything is running now for almost 20 to 30 minutes (green leds blinking).  
In Homey setup still “waiting - even geduld” for the restore to be executed. Is it normal it takes this long?

Old homey disconnected  
Initialisation Homey pro ok  
update to 4.0.0 ok  
choosing backup and restoring … ok, but still busy…

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**Author:** ![Minimax](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/minimax/32/13787_2.png) [@Minimax](https://community.homey.app/u/Minimax)\
**Post date:** [February 18, 2020, 5:16pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/89 "2020-02-18T17:16:25Z")

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90 minutes, still busy…

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**Author:** ![MBSHomey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mbshomey/32/16579_2.png) [@MBSHomey](https://community.homey.app/u/MBSHomey)\
**Post date:** [February 18, 2020, 2:14pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/90 "2020-02-18T14:14:17Z")

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> was: Where to find new backup in app?

I’m trying to set up and subscribe to Homey + for backup in my app (Android) and cannot see it anywhere, even after upgrading to V4?

Any ideas anyone?

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**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\
**Post date:** [February 18, 2020, 2:22pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/91 "2020-02-18T14:22:01Z")

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Use Seach:  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/e/cea11456ed3fad3a19069579eea5ce0d575b2344.png)

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**Author:** ![MBSHomey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mbshomey/32/16579_2.png) [@MBSHomey](https://community.homey.app/u/MBSHomey)\
**Post date:** [February 18, 2020, 2:28pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/92 "2020-02-18T14:28:22Z")

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thanks figured it out. What was not clear was that the phone app needs updating first, not just Homey itself.

Now appears in app as an option

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**Author:** ![CMBHomey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cmbhomey/32/17161_2.png) [@CMBHomey](https://community.homey.app/u/CMBHomey)\
**Post date:** [February 18, 2020, 3:22pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/93 "2020-02-18T15:22:36Z")

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Wouldn’t it be nice if they communicated this in the first place… When launching this

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**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\
**Post date:** [February 18, 2020, 3:38pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/94 "2020-02-18T15:38:38Z")

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> **[Everything you need to know about Homey+](https://support.athom.com/hc/en-us/articles/360011126140-Everything-you-need-to-know-about-Homey-)**
>
> This functionality is available as of Homey v4.0.
> Homey+ is an additional subscription service for Homey users, which enhances your Homey experience even further. 
> Purchase your Homey+ subscription...

As of today (2020-02-18) the stable version is released:

- Introducing Homey Cloud Backups. Update the Homey app to v4.0 to get started! [Learn more »](https://support.athom.com/hc/en-us/articles/360010668340-How-do-Homey-Cloud-Backups-work-)
- Experimental updates can now be disabled from [https://developer.athom.com/tools/settings](https://developer.athom.com/tools/settings)

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**Author:** ![CMBHomey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cmbhomey/32/17161_2.png) [@CMBHomey](https://community.homey.app/u/CMBHomey)\
**Post date:** [February 18, 2020, 4:26pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/95 "2020-02-18T16:26:22Z")

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Yes Jan, this info was clear (but for some it may seem or be incomplete)  
Also Homey firmware needed an update (in my case anyway) to 4.0.0  
It became clear that the app needed an update to 4.0.2 after finding this post from MBSHomey.  
Even though auto-update was enabled everywhere, nothing seemed to be up-to-date.  
I was not an avid (older model) Homey user, but now with this feature everything will change!!  
Just need to spend more time in the Athom World to get the right feel (again)

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**Author:** ![Tiwas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tiwas/32/10066_2.png) [@Tiwas](https://community.homey.app/u/Tiwas)\
**Post date:** [February 18, 2020, 2:13pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/96 "2020-02-18T14:13:24Z")

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Now that Homey+ is available, is there a way to only use the backup feature and save it to a local resource?

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [February 18, 2020, 2:14pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/97 "2020-02-18T14:14:14Z")

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No.

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<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [February 18, 2020, 6:11pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/98 "2020-02-18T18:11:29Z")

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Moved your post, local was already ~9 times mentioned in this topic…  
Thanks.

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**Author:** ![prosumer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/prosumer/32/166478_2.png) [@prosumer](https://community.homey.app/u/prosumer)\
**Post date:** [February 18, 2020, 6:39pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/99 "2020-02-18T18:39:05Z")

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Even in the official blog post Athom is super vague about security:

> **[Introducing Homey+ and Homey Cloud Backups](https://homey.app/en-us/news/introducing-homey-plus-and-homey-cloud-backups/)**

_“Backups are bound to the account of the owner”._

No mention of encryption, private keys, or anything like that… ☹

(mailing Support does not help; they reply a similar sentence and immediately close the ticket)

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**Author:** ![NoX](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nox/32/19909_2.png) [@NoX](https://community.homey.app/u/NoX)\
**Post date:** [February 18, 2020, 7:11pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/100 "2020-02-18T19:11:45Z")

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Homey Pro was advertised being a non cloud based device. Priced at €399 it was quite an investment but there were no hidden costs or fees. Also, all it’s content was stored locally and Athom was a trustworthy company that highly respected user privacy. I was sold.

Damn… things do go real ugly real quick @ Athom. Not only do I now have to pay extra just to make a backup (this should be basic functionality!!), I also have to give up my privacy to get it. This is absolutely ridiculous. If I want to order the 12 months €10 deal what on earth do they need my home address for? It’s not that they’re going to send me anything.

So, one moment I’m a totally anonymous user waiting for backup functionality… next thing you know I’m kindly forced to get a paid cloud service, give them my name AND address and when I’m done with that I can start uploading my whole set-up, including the number and types of devices and how and when I use them, to Athom servers (most likely without encryption)?!? Really??

Bye bye privacy… WTF!!!

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**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\
**Post date:** [February 18, 2020, 10:13pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/101 "2020-02-18T22:13:29Z")

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Just one remark: No backup, still local. So you don’t HAVE to do it. No one is forcing you. And if you are so paranoid about it, just don’t.  
Really no need to swear whatsoever…

I really don’t understand why you are on the internet anyway if you want be be “totally anonymous”. You haven’t been that for a long time already…

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**Author:** ![xAPPO](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xappo/32/13726_2.png) [@xAPPO](https://community.homey.app/u/xAPPO)\
**Post date:** [February 18, 2020, 11:55pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/102 "2020-02-18T23:55:35Z")

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Is there anyway to backup a Homey if you have more than 3 in your account. I only want to backup two of these? It always fails.

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [February 19, 2020, 6:29am UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/103 "2020-02-19T06:29:53Z")

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Hi @xAPPO,  
I have 4 Homey’s but one is still on 1.5.3. 🤖 guess that doesn’t count.

Have you checked [My backups | Homey](https://homey.app/en-us/account/backups/) ?  
Have there already Homey’s started creating backups?  
If you remove backups you don’t want and disable automatic backups on that Homey I expect it should work.

Maybe you can test by transferring ownership of some Homey’s to a second account temporary. And remove unwanted backups!

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**Author:** ![Hannes85](https://avatars.discourse-cdn.com/v4/letter/h/e79b87/32.png) [@Hannes85](https://community.homey.app/u/Hannes85)\
**Post date:** [February 19, 2020, 7:48am UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/104 "2020-02-19T07:48:51Z")

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Love the way you make assumptions… if you do not know or understand cloud computing I am afraid you are no eligible to complain… if Athom uses a large cloud provider (AWS/Azure) I guarantee you that your privacy is in better hands then when you or Athom would store anything… stop thinking of cloud as scary and insecure before you did your research.

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