# Homey Cloud Backup - (part of Homey Pro Backups subscription)

**URL:** <https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523>\
**Category:** Ideas & Suggestions\
**Created:** [January 16, 2020, 9:48am UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523 "2020-01-16T09:48:25Z")\
**Posts on this page:** 20\
**Page:** 3

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**Author:** ![prosumer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/prosumer/32/166478_2.png) [@prosumer](https://community.homey.app/u/prosumer)\
**Post date:** [February 11, 2020, 7:04pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/41 "2020-02-11T19:04:35Z")

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Do these backups include account credentials?

(for example for the website that serves my solar panel data)

If so, are these backups encrypted?

With a private key that only I know?

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**Author:** ![MartijnJ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnj/32/12555_2.png) [@MartijnJ](https://community.homey.app/u/MartijnJ)\
**Post date:** [February 11, 2020, 7:38pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/42 "2020-02-11T19:38:39Z")

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You can set the ‘experimental’ updates back to NO after the upgrade to 4.0

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**Author:** ![CyberSponk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersponk/32/8334_2.png) [@CyberSponk](https://community.homey.app/u/CyberSponk)\
**Post date:** [February 11, 2020, 8:21pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/43 "2020-02-11T20:21:34Z")

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> [@prosumer](#):
>
> for example for the website that serves my solar panel data

For some Yes, for some No:

After migration, for all 3rd party services where you’ve logged in with your Homey account, e.g. [Google Assistant](https://support.athom.com/hc/en-us/articles/360022832954), [Amazon Alexa](https://support.athom.com/hc/en-us/articles/360020154553) and [IFTTT](http://homey.app/a/com.ifttt), you must log in again to ensure they keep working correctly.

[https://support.athom.com/hc/en-us/articles/360011315299-How-do-I-migrate-between-Homeys-](https://support.athom.com/hc/en-us/articles/360011315299-How-do-I-migrate-between-Homeys-)

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**Author:** ![prosumer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/prosumer/32/166478_2.png) [@prosumer](https://community.homey.app/u/prosumer)\
**Post date:** [February 11, 2020, 10:20pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/44 "2020-02-11T22:20:43Z")

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In my example the password is stored locally in the settings of the Solar Panels App.

The documentation does not seem to mention what happens with making a back-up.

I’m afraid they may be stored in plain text in the cloud…

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**Author:** ![Hannes85](https://avatars.discourse-cdn.com/v4/letter/h/e79b87/32.png) [@Hannes85](https://community.homey.app/u/Hannes85)\
**Post date:** [February 12, 2020, 6:48am UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/45 "2020-02-12T06:48:01Z")

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Not sure what provider is used by Athom but all the big players encrypt data in transit and at storage account level so I am pretty convinced this is not a problem…

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [February 12, 2020, 7:33am UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/46 "2020-02-12T07:33:09Z")

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If you leave your S3 buckets open for the world to read, transit or storage encryption isn’t going to save you. Ideally, each backup is encrypted with a unique per-Homey encryption key that is only stored on Homey (so even Athom wouldn’t be able to read the backups).

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**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\
**Post date:** [February 12, 2020, 7:55am UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/47 "2020-02-12T07:55:25Z")

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> [@robertklep](#):
>
> Ideally, each backup is encrypted with a unique per-Homey encryption key that is only stored on Homey (so even Athom wouldn’t be able to read the backups).

But it’s not implemented like that because that would make it impossible to use backup and restore to migrate to another Homey.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [February 12, 2020, 7:57am UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/48 "2020-02-12T07:57:38Z")

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True 😅

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**Author:** ![Hannes85](https://avatars.discourse-cdn.com/v4/letter/h/e79b87/32.png) [@Hannes85](https://community.homey.app/u/Hannes85)\
**Post date:** [February 12, 2020, 8:06am UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/49 "2020-02-12T08:06:43Z")

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I highly doubt that this is the way they give users storage accounts tbh… bind each blob to a user and there is absolutely no problem

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**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\
**Post date:** [February 12, 2020, 8:37am UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/50 "2020-02-12T08:37:29Z")

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But it is bound to your account, so I guess it isn’t that hard to add some kind of salt/encryption key to the account itself

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**Author:** ![Neuron44](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/neuron44/32/9492_2.png) [@Neuron44](https://community.homey.app/u/Neuron44)\
**Post date:** [February 14, 2020, 10:53am UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/51 "2020-02-14T10:53:54Z")

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Just bought the subscription and made the first back-up. Worked without hickups, so great work! Now let’s hope I never have to use it.

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**Author:** ![Andre\_Prins](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andre_prins/32/10401_2.png) [@Andre\_Prins](https://community.homey.app/u/Andre_Prins)\
**Post date:** [February 14, 2020, 8:00pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/52 "2020-02-14T20:00:08Z")

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Am I the only one who thinks it’s weird that we have to pay for something that should be default in the device?

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**Author:** ![CyberSponk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersponk/32/8334_2.png) [@CyberSponk](https://community.homey.app/u/CyberSponk)\
**Post date:** [February 14, 2020, 9:06pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/53 "2020-02-14T21:06:55Z")

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See [Homey Pro Backups (formerly Homey+) subscription](https://community.homey.app/t/homey-subscription/24522) 😉

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<div class="post-metadata">

**Author:** ![Hannes85](https://avatars.discourse-cdn.com/v4/letter/h/e79b87/32.png) [@Hannes85](https://community.homey.app/u/Hannes85)\
**Post date:** [February 14, 2020, 9:07pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/54 "2020-02-14T21:07:37Z")

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Yes.

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**Author:** ![Michael](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael/32/110520_2.png) [@Michael](https://community.homey.app/u/Michael)\
**Post date:** [February 14, 2020, 9:29pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/55 "2020-02-14T21:29:07Z")

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No.

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**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\
**Post date:** [February 14, 2020, 10:28pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/56 "2020-02-14T22:28:04Z")

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Is this a serious question? Should i go search around the forum to give you a true answer? Or is it just a complaint?

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**Author:** ![Baron](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/baron/32/341_2.png) [@Baron](https://community.homey.app/u/Baron)\
**Post date:** [February 14, 2020, 10:46pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/58 "2020-02-14T22:46:24Z")

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> [@MartijnJ](#):
>
> You can set the ‘experimental’ updates back to NO after the upgrade to 4.0

Cant find a switch/setting for it, where is it?

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [February 14, 2020, 10:53pm UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/59 "2020-02-14T22:53:29Z")

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> [@Baron](#):
>
> where is it?

[https://developer.athom.com/tools/settings](https://developer.athom.com/tools/settings)

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**Author:** ![Andre\_Prins](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andre_prins/32/10401_2.png) [@Andre\_Prins](https://community.homey.app/u/Andre_Prins)\
**Post date:** [February 15, 2020, 6:49am UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/60 "2020-02-15T06:49:57Z")

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I found the other post with similar questions/comments, so you can ignore mine. It was a serious question and maybe also a bit of a complaint. The backup function has been a request for so long and should have been on top of the list of improvements and now it’s there but only in a paid cloud backup. In my opinion it’s a sad move. Backup configurations is something that should be in there by default. It’s not that I don’t want to pay for things. I’ve paid app developers.

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**Author:** ![Maik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maik/32/12376_2.png) [@Maik](https://community.homey.app/u/Maik)\
**Post date:** [February 15, 2020, 7:12am UTC](https://community.homey.app/t/homey-cloud-backup-part-of-homey-pro-backups-subscription/24523/61 "2020-02-15T07:12:04Z")

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I would be happy if philips hue or xiaomi offered a backup. I would even pay for it.

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