# Homey can’t reach devices

**URL:** <https://community.homey.app/t/homey-can-t-reach-devices/125301>\
**Category:** Questions & Help\
**Created:** [December 24, 2024, 8:38pm UTC](https://community.homey.app/t/homey-can-t-reach-devices/125301 "2024-12-24T20:38:49Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 24, 2024, 11:53pm UTC](https://community.homey.app/t/homey-can-t-reach-devices/125301/7 "2024-12-24T23:53:54Z")

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> [@Chris\_nl](#):
>
> then there is no relation to your wifi network

Well… wifi 2.4GHz can cripple your zigbee mesh.

> [@Advanced Zigbee Troubleshooting on Homey](https://community.homey.app/t/advanced-zigbee-troubleshooting-on-homey/115930):
>
> If you’re experiencing issues with your Zigbee network on Homey, here are advanced troubleshooting steps to help optimize performance and stability, especially in more complex environments: Power Supply Integrity A stable power supply is critical for Homey’s performance. An underpowered adapter can lead to instability in the Zigbee network. Always ensure you’re using a reliable adapter providing at least 2A. Power fluctuations can cause disconnections or communication failures, especially un…

@homeyrs  
I’ve read lots of topics about INNR as a very bad influence on Homey’s zigbee mesh.  
If I were you I’d replace those devices.

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