# Homey Bridge zigbee not pairing

**URL:** <https://community.homey.app/t/homey-bridge-zigbee-not-pairing/52520>\
**Category:** Vragen & hulp\
**Tags:** homey-bridge\
**Created:** [October 1, 2021, 8:56pm UTC](https://community.homey.app/t/homey-bridge-zigbee-not-pairing/52520 "2021-10-01T20:56:33Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Thijs\_Muijs](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thijs_muijs/32/31556_2.png) [@Thijs\_Muijs](https://community.homey.app/u/Thijs_Muijs)\
**Post date:** [October 1, 2021, 8:56pm UTC](https://community.homey.app/t/homey-bridge-zigbee-not-pairing/52520/1 "2021-10-01T20:56:33Z")

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Hoi allemaal,

Sinds een week de homey bridge in huis.  
Ik heb sinds de laatste dagen problemen met het pairen van zigbee devices (ja, deze devices worden ondersteund door de beschikbare Homey Beta apps). De eerste twee dagen ging dit zonder problemen, alleen daarna lukt mij het niet om een nieuw zigbee device te pairen. Twee voorbeelden: de ikea 5-button remote control en de IKEA stopcontact worden gewoon niet gevonden door de Homey Bridge. Hebben meerdere hier last van? Of weet iemand misschien een oplossing?

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [October 1, 2021, 9:18pm UTC](https://community.homey.app/t/homey-bridge-zigbee-not-pairing/52520/3 "2021-10-01T21:18:25Z")

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Lees deze even, [Advies over het bouwen van een stabiel Zigbee-netwerk – Homey Ondersteuning](https://support.athom.com/hc/nl/articles/360019239879-Advies-over-het-bouwen-van-een-stabiel-Zigbee-netwerk)  
Hoeveel Routers en hoeveel end devices (batterij gevoed) heb je ?

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**Author:** ![Thijs\_Muijs](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thijs_muijs/32/31556_2.png) [@Thijs\_Muijs](https://community.homey.app/u/Thijs_Muijs)\
**Post date:** [October 1, 2021, 10:07pm UTC](https://community.homey.app/t/homey-bridge-zigbee-not-pairing/52520/4 "2021-10-01T22:07:25Z")

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Ik heb 5 routers, 3 IKEA stopcontacten, en 2 INNR lampen, allen constant onder stroom. Zitten door het hele huis in voor een goed zigbee netwerk. Daarnaast 6 batterij devices.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [October 1, 2021, 10:37pm UTC](https://community.homey.app/t/homey-bridge-zigbee-not-pairing/52520/5 "2021-10-01T22:37:20Z")

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Dag Thijs,

Aanvullend op Geurt,

> [@Problemen met Philips Hue lampen](https://community.homey.app/t/problemen-met-philips-hue-lampen/50259/4):
>
> Check ook even je wifi vs zigbee kanaal. Mss is er op je wifi iets veranderd (als deze op auto staat)… Of de buren hebben iets in hun wifi gewijzigd Zigbee netwerk en kanaalnr info: [https://tools.developer.homey.app/tools/zigbee](https://tools.developer.homey.app/tools/zigbee) Zigbee & WiFi interference check: [http://ostgardh.se/wifi\_zigbee/index.html](http://ostgardh.se/wifi_zigbee/index.html) Uitleg:

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**Author:** ![Rodinhas18](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rodinhas18/32/45460_2.png) [@Rodinhas18](https://community.homey.app/u/Rodinhas18)\
**Post date:** [October 19, 2021, 11:17am UTC](https://community.homey.app/t/homey-bridge-zigbee-not-pairing/52520/6 "2021-10-19T11:17:28Z")

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This don’t work for me. Do you have any other sugestion?  
All works good in the first week with 2 aqara cubes and a ikea fyrtur. But when i tried to connect a aqara h1 don’t work anymore. I lost the aqara cubes and ikea fyrtur. I tried to reconnect and the bridge recognize the devices but failed the connection, take too long. After it’s failed the bridge don’t recognize the devices anymore.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [October 19, 2021, 2:31pm UTC](https://community.homey.app/t/homey-bridge-zigbee-not-pairing/52520/7 "2021-10-19T14:31:53Z")

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[support@athom.com](mailto:support@athom.com), or did you report it already?

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**Author:** ![Rodinhas18](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rodinhas18/32/45460_2.png) [@Rodinhas18](https://community.homey.app/u/Rodinhas18)\
**Post date:** [October 24, 2021, 10:52am UTC](https://community.homey.app/t/homey-bridge-zigbee-not-pairing/52520/8 "2021-10-24T10:52:07Z")

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I contacted the support but so far they have no solution. I think next week I will send my bridge back.