# Homey Bridge won't connect solid white spinning ring

**URL:** <https://community.homey.app/t/homey-bridge-wont-connect-solid-white-spinning-ring/151714>\
**Category:** Questions & Help\
**Tags:** homey-bridge\
**Created:** [February 26, 2026, 1:22pm UTC](https://community.homey.app/t/homey-bridge-wont-connect-solid-white-spinning-ring/151714 "2026-02-26T13:22:45Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Zaxiure](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zaxiure/32/120696_2.png) [@Zaxiure](https://community.homey.app/u/Zaxiure)\
**Post date:** [February 26, 2026, 1:22pm UTC](https://community.homey.app/t/homey-bridge-wont-connect-solid-white-spinning-ring/151714/1 "2026-02-26T13:22:45Z")

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So I’ve bought the Homey Bridge and tried connecting it, which was working. It started updating it and afterwards I got an error. I replugged it (It was spinning white) and now it keeps spinning, turning solid white, and continue spinning white again. I removed it from my Homey instance and I can’t get it in setup mode anymore. I cant figure out what to do and have already contacted support.

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**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [February 26, 2026, 2:01pm UTC](https://community.homey.app/t/homey-bridge-wont-connect-solid-white-spinning-ring/151714/2 "2026-02-26T14:01:44Z")

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The way to reset it is to block it from your WiFi network and restart it. Don’t forget to unblock it afterwards.

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**Author:** ![Zaxiure](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zaxiure/32/120696_2.png) [@Zaxiure](https://community.homey.app/u/Zaxiure)\
**Post date:** [February 26, 2026, 2:06pm UTC](https://community.homey.app/t/homey-bridge-wont-connect-solid-white-spinning-ring/151714/3 "2026-02-26T14:06:37Z")

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Is turning off the wifi also enough? As I tried this and it keeps doing the same

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**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [February 26, 2026, 3:09pm UTC](https://community.homey.app/t/homey-bridge-wont-connect-solid-white-spinning-ring/151714/4 "2026-02-26T15:09:20Z")

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That should be enough. Did you try another power adapter and USB-C cable? If that doesn’t fix it, you should contact Athom support here:

> **[Support | Homey](https://homey.app/en-us/support/)**

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**Author:** ![Zaxiure](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zaxiure/32/120696_2.png) [@Zaxiure](https://community.homey.app/u/Zaxiure)\
**Post date:** [February 26, 2026, 3:28pm UTC](https://community.homey.app/t/homey-bridge-wont-connect-solid-white-spinning-ring/151714/5 "2026-02-26T15:28:54Z")

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Probably have one of the older models as this one is with micro usb, I can try using a different one but I don’t have many of those laying around anymore.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [February 26, 2026, 6:10pm UTC](https://community.homey.app/t/homey-bridge-wont-connect-solid-white-spinning-ring/151714/6 "2026-02-26T18:10:46Z")

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No, all bridges have a micro-USB connector.

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**Author:** ![Daniel\_Trzyna](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_trzyna/32/121563_2.png) [@Daniel\_Trzyna](https://community.homey.app/u/Daniel_Trzyna)\
**Post date:** [March 1, 2026, 7:11am UTC](https://community.homey.app/t/homey-bridge-wont-connect-solid-white-spinning-ring/151714/7 "2026-03-01T07:11:34Z")

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Hello, same problem with my new homey bridge. Bricked during updating, changed power adapter and cable, asked for support to homey. Looks like general problem for new homey bridges.

Daniel