# Homey Bridge not connected

**URL:** <https://community.homey.app/t/homey-bridge-not-connected/70659>\
**Category:** Questions & Help\
**Tags:** homey-bridge\
**Created:** [October 17, 2022, 7:14am UTC](https://community.homey.app/t/homey-bridge-not-connected/70659 "2022-10-17T07:14:32Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [March 9, 2025, 9:04pm UTC](https://community.homey.app/t/homey-bridge-not-connected/70659/8 "2025-03-09T21:04:18Z")

</div>

A few hints: zigbee is NOT plug and play. First change the power adapter with a model of a well known brand, 5VAC, 2A minimum.  
When this doesn’t help:  
Start the Pro 19 in recovery and select “Full software download”. This solved the weirdest zigbee issues.  
More zigbee knowledge [here](https://community.homey.app/t/advanced-zigbee-troubleshooting-on-homey/115930).

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